A Tier One main contractor is recruiting for an experienced and talented Bid Writer to work as part of the Preconstruction Team in Welwyn Garden City, acting as bid writing lead to create high-quality submission documents and carry out client research that helps the business win work within the Northern Home Counties region. This position is office-based, with flexibility for occasional remote working. About the Company They provide national construction services to private and public sector customers across a range of markets. Together, they deliver strong results for customers, partners and employees. They are one of the UK s most successful Tier One contractors and, as a progressive and ambitious organisation, employees benefit from a safe and rewarding working environment. About the role: Understand the drivers within each sector and for various clients Produce winning bid responses with strong style, structure and persuasion Support Business Development in...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...