We are looking for a Contract Service Designer to start ASAP for a 6 month project. The role requires 2-4 in person days during the contract - either in Birmingham, Coventry or London. What you’ll bring to the table: As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. As a result, you will need to be able to: Identify challenges in the existing user journey and develop solutions to improve the experience. Design services that have the user at their heart and focus on solving their problems. Work well with the wider team and stakeholders and bring them into the design process. Be able to break complex services down into separate processes. Design for all touch points across a service. An understanding of design thinking and Human centred design. The ability to design services that meet user needs. Understand the user's experience whilst using a product or service. The ability to visualise a service...

Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven...

Lead Service Designer / SC Cleared / DV Cleared / Inside IR35 / 580 / 6 Months / Contract / Milton Keynes A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within a Public Sector organisation as well provide leadership and management of the Service Design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Essential: Degree or equivalent experience in Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages...

Salary from £43,507 + Up to 10% Bonus Permanent, 40 Hours Per Week Hybrid Working Based at our offices in Thorpe Park, Leeds Bring imagination, impact and purpose to the heart of NGN At Northern Gas Networks (NGN), we're looking for a talented Creative Designer to turn business strategy, brand vision and customer needs into clear, engaging and impactful visual experiences. You will help shape how our brand is brought to life across both digital and physical channels. In this role, you will play a vital part in communicating operational, safety?critical and regulatory information in a way that s accurate, accessible and fully aligned with our brand standards. Your work will support employee engagement, build public trust, and help us meet the regulatory expectations that keep our customers and communities safe. In this role you will Lead the development of strategic and conceptual design , interpreting briefs and business objectives to create strong,...

Infrastructure Designer Location: Thorpe Park , Leeds, Hybrid working Join us as an Infrastructure Designer to help shape and deliver the future of our cloud and on premise platforms at Lowell. This role plays a key part in designing secure, scalable Azure and hybrid solutions that keep our business running smoothly. It supports the development of our cloud and infrastructure strategy, ensures high quality designs for partners like Fujitsu, and contributes to strong governance, performance, and optimisation across our platforms. Working closely with engineers, vendors, architects and teams across the business, the role influences how we design, build and deliver the services our colleagues and customers rely on. It's a great opportunity for someone who enjoys solving complex challenges, collaborating with expert teams, and making a real impact in a modern, hybrid cloud environment. What we are looking for: Professional certifications in Technical Engineering,...

ROLE : Product Designer LOCATION: Huntingdon SALARY : £40,000 - £45,000 HOURS OF WORK: 40 hours per week, Monday to Friday, 8am to 5pm HG Recruitment are recruiting for a PRODUCT DESIGNER who will play a key role in the delivery of New Product Development (NPD) and Existing Product Development (EPD) projects. This role is ideal for someone passionate about design and development, eager to bring new and exciting products to market while building on their creative and organisational skill sets. T his is a full-time permanent position. Apply Now Join our team and start earning top rates. If you are an experienced WEB or PRODUCT DESIGNER based in or near HUNTINGDON, APPLY NOW - For more information, please contact our team on (phone number removed) or e-mail (url removed) Due to continued growth, our client in Huntingdon is looking for a PRODUCT DESIGNER with a background in flowers ideally, but it is not essential. Deliver high-quality...

Lead CX & UX Designer Home Based We are looking for a Lead CX & UX Designer to own the end to end customer experience and product design across pensions journeys, leading research, service design and UI/UX to deliver accessible, GDS aligned outcomes at scale. You will lead and manage the UX Design team while supporting the Capita Pensions Digital Customer Experience and Client Consulting teams in delivering market-leading digital and engagement experiences. The Lead CX & UX Designer plays a key role in redefining how digital products are managed, ensuring seamless engagement across the end-to-end customer journey. You will act as a passionate advocate for exceptional customer experiences, combining creative insight and strategic thinking. You will work closely with the Product Owners and Communication Consultants to understand strategic goals and customer challenges, executing market research and defining customer testing strategies throughout the feasibility and...

Servicenow Platform Designer with SC or DV Clearance is required by our government client based in London/Midlands Working in an SC Security Cleared environment. Due to the urgency of the role, you will hold a current SC or DV (Developed Vetting) Clearance (or be eligible) To start ASAP Rate c £(Apply online only) pd (Umbrella) Role: You will provide strategic, technical, and design leadership for the ServiceNow platform, ensuring it is architected, configured, and governed in a scalable, secure, and sustainable way. The Platform Designer shapes the end to end platform design across CMDB, integrations, and core workflows, enabling major transformation activities and long term service evolution Skills: Deep expertise in ServiceNow platform design across ITSM, CMDB, Discovery, ITOM, and IntegrationHub. Strong capability in CMDB architecture, CI class modelling, relationship design, and data governance. Strong understanding of API/web service design...

WIFI Network Designer Location: Ipswich - hybrid working - 3 days onsite per week is required Contract Daily Rate: Up to 550 (inside IR35 via umbrella) Contract Length: 3 months About Us: Join an innovative team dedicated to designing and building the UK's largest Public Wifi network, while also maintaining a highly resilient IoT network. We are seeking an experienced WIFI Network Designer to ensure our existing core network functions optimally, create tailored solutions for our customers, and help us maintain peak performance. This role offers a unique opportunity to contribute to a project that delivers world-class resilience and customer experience. Key Responsibilities: Develop, build, and maintain advanced network solutions. Migrate network designs from legacy hardware to cutting-edge technologies. Provide support and conduct testing for customer networks in various environments. Deploy upgrades and fixes to ensure network security and reliability. Collaborate closely...

Role Summary Responsibilities : You will be involved in a wide range of creative projects for our clients within the healthcare sector, from initial concept development to full production, allowing for real autonomy and creativity Salary : £28,000 to £33,000 per annum, depending on your previous experience Benefits : Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training, and more Role Type : Full-time, permanent Start Date : This role will ideally commence in April or May 2026, and you will be asked to state your availability on your application form Application Deadlines : Whilst there are no set application deadlines, we strongly recommend applying as early as possible. The role will close when a suitable candidate is found Location : This role is available in our  Global Headquarters...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a" Lead Content Designer "in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery "across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a" Lead Content Designer "in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery "across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a" Lead Content Designer "in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery "across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...