Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Digital Design Engineer Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the...

We are looking for a Lead Customer Centric Service & UX Designer to be responsible for leading service design strategy and activity across the full project lifecycle, from early discovery through to live services and continuous improvement. Job title: Lead Customer‑Centric Service & UX Designer (AI‑enabled / Hybrid) Job Description: This position places a strong emphasis on whole‑service thinking, discovery leadership, and strategic influence, while remaining deliberately hands‑on across service design, UX, and research. The role is suited to a practitioner who can operate flexibly across problem framing, facilitation, analysis and synthesis, and experience design. What we are looking for: Proven experience as a Lead Service Designer, delivering complex services within public sector, regulated, or large‑scale environments. Strong grounding in GDS, service design, design thinking, and user‑centred design principles, applied pragmatically....

Lead CX & UX Designer Home Based We are looking for a Lead CX & UX Designer to own the end to end customer experience and product design across pensions journeys, leading research, service design and UI/UX to deliver accessible, GDS aligned outcomes at scale. You will lead and manage the UX Design team while supporting the Capita Pensions Digital Customer Experience and Client Consulting teams in delivering market-leading digital and engagement experiences. The Lead CX & UX Designer plays a key role in redefining how digital products are managed, ensuring seamless engagement across the end-to-end customer journey. You will act as a passionate advocate for exceptional customer experiences, combining creative insight and strategic thinking. You will work closely with the Product Owners and Communication Consultants to understand strategic goals and customer challenges, executing market research and defining customer testing strategies throughout the feasibility and...

Job Description: Senior Graphic Designer Location: London Type: Full-time, Permanent Office-based: 5 days a week Salary: 53k to 60 Company Overview: Join a leading office fit-out and design consultancy known for innovative workspace transformations. With a reputation for excellence, the company offers a collaborative and supportive culture, providing long-term career growth. The company is a long-term client of Eden Brown. Role Overview: We're looking for a talented Senior Graphic Designer to lead the creation of both static and dynamic visuals that reflect the company's brand and enhance our workplace designs. In this role, you'll manage design projects across digital, interactive, and print platforms, working closely with various teams to bring concepts to life. You'll also play a key role in supporting the Head of Graphic Design, stepping in during their absence to oversee projects and provide guidance to the design team, ensuring smooth and consistent...

Senior Graphic Designer (Deputy Lead) - Permanent - Onsite Role Title: Senior Graphic Designer Salary: 55,000 - 60,000 per annum Location: London, EC1 (Central London HQ) (5 days a week onsite) Core Hours: 9:00am - 6:00pm, Monday - Friday Reporting to: Head of Graphic Design (Monica) Role Overview We are looking for a highly creative Senior Graphic Designer to drive the creation of static and dynamic visual content. This is a pivotal role requiring a blend of graphic, motion, and UX design expertise to deliver user-centric experiences across print and digital platforms. +1 Beyond your creative output, this role carries significant leadership responsibility. You will act as the Deputy to the Head of Graphic Design, providing essential people management and resource planning support. During periods of absence, you will step up to manage ongoing projects and provide day-to-day guidance to the wider team to ensure creative continuity. +1 Key...

We are recruiting for a Contract Content Designer for a 3 month initial contract, starting ASAP. The role: Content Designer: AI Specialist  2 days a week in London, Victoria. Key Responsibilities: Define AI Content Standards Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search Design and document content standards for conversational, generative, and AI-driven UX patterns Partner with CMS teams to maintain scalable content models optimised for automation and machine understanding Design modular, atomic content that can be composed, repurposed, or personalised by AI systems Lead on Personalisation Support business initiatives exploring how personalisation can improve product conversion rates Explore AI integrations with experimentation tools (e.g. Kameleoon) to enable data-driven personalisation Enhance Content Creation Build and test AI-powered writing workflows using LLMs, copilots, and automation tools...

UX Designer 6 Month Contract 450 - 475 per day Outside IR35 North West (once per week in the office) We are looking for an additional UX Designer, who will be supporting the design of customer self-service and agent-facing portals within an agile environment. The role involves creating wireframes, facilitating design workshops, and collaborating closely with Product Owners, Business Analysts, Solution Architects, and developers. You will actively participate in sprint ceremonies, contribute to iterative design improvements, and ensure all solutions are aligned with user needs and business objectives. Across multiple phases, you will lead user testing, incorporate feedback, document key decisions, and secure stakeholder sign-off at critical stages. The ideal candidate will have strong experience in user-centred design, usability testing, and stakeholder engagement, with the ability to manage complex deliverables and provide clear recommendations to resolve design...

Mid/Senior Digital Designer Salary: 35,000- 45,000 DOE Location: Hybrid (2 days per week in Newcastle-under-Lyme) Type: Full-time The Role An exciting opportunity for a commercially minded Digital Designer to take ownership of high-quality creative across ecommerce and digital channels. You'll play a key role in shaping how a premium consumer brand shows up online, delivering visually strong, conversion-led design across campaigns, website, paid media and CRM. This role is ideal for someone who blends strong creative with performance thinking and thrives in a fast-paced ecommerce environment. Key Responsibilities Design digital assets across website, ecommerce, paid media, email and social Create high-performing ad creative for platforms such as Meta and Google Support website optimisation, CRO and UX improvements Deliver creative for product launches, campaigns and seasonal activity Design marketplace content including Amazon A+ and product assets...

Role: UX - User Researcher - Mid Weight - 12M FTC Contract: 12 M FTC Shift pattern: Full Time Location: Nottingham Closing date: 15th April 2026 Recruitment Partner: Matthew Nelligan What you'll be doing We have an exciting opportunity available in the form of a 12 month fixed term contract to join our User Research team within Experimentation & Insights in Digital. Passionate about making digital products customer-centric? Fascinated with human behaviour? You could be our next customer advocate who can help our product teams make insight led decisions to create user-friendly products and services. We're looking for a curious User Researchers to join our growing digital team. You'll have the opportunity to work across healthcare and beauty as we work with our product teams to build a more customer-driven product lifecycle. As a user researcher, your role is to evaluate how customers are interacting with a product or service. You illustrate these...

What you'll be doing We are looking for a  Senior UX Creative (Membership)  who is passionate about driving member adoption through high-impact visual storytelling and seamless customer journeys. You excel at creating the "hook"—crafting intuitive, high-quality interfaces and  campaign concepts  that turn unknown users into known, highly engaged advocates, and ultimately loyal paying members across multiple brands and markets in e.g. technology, lifestyle and finance. Reporting to the Head of UX, you will sit within the Technology & Engineering department but operate within a  squad model , taking daily strategic direction from the  Membership Group . Your role is to bridge the gap between product utility and marketing performance, ensuring our membership brands have a distinct and compelling "look and feel" that inspires action. You'll represent design expertise across the entire process—from researching member motivations and designing  gamification mechanics  to producing...

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 1-2 days a week on site CV-Library and Resume Library connect millions of jobseekers with employers every month. We're looking for a UX & Conversion Lead to continually optimise the user experience across both platforms and drive measurable improvements in applications, registrations and engagement. This is a hands-on role focused on rapidly improving candidate journeys through UX and UI improvements. Working closely...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...