Conversation Designer London (Hybrid - 2 days onsite) 600 per day (via umbrella) 6-month contract We're supporting a leading UK financial services organisation undergoing an exciting period of digital evolution. As part of this journey, they're looking for an experienced Conversation Designer to shape intuitive, human-centred conversational experiences across digital channels. This role is ideal for someone who is passionate about crafting clear, natural, and customer-friendly dialogue - someone who understands how to turn complex processes into seamless, supportive interactions. The Role You'll be responsible for designing end-to-end conversational journeys across chatbot and messaging platforms, ensuring interactions feel simple, engaging, and aligned to brand tone of voice. Working closely with Product, UX, Content, and Engineering teams, you'll help create digital conversations that genuinely improve customer experience - reducing friction, increasing clarity, and...