Lead CX & UX Designer Home Based We are looking for a Lead CX & UX Designer to own the end to end customer experience and product design across pensions journeys, leading research, service design and UI/UX to deliver accessible, GDS aligned outcomes at scale. You will lead and manage the UX Design team while supporting the Capita Pensions Digital Customer Experience and Client Consulting teams in delivering market-leading digital and engagement experiences. The Lead CX & UX Designer plays a key role in redefining how digital products are managed, ensuring seamless engagement across the end-to-end customer journey. You will act as a passionate advocate for exceptional customer experiences, combining creative insight and strategic thinking. You will work closely with the Product Owners and Communication Consultants to understand strategic goals and customer challenges, executing market research and defining customer testing strategies throughout the feasibility and...

Senior Service Designer Fixed Term Contract until 1st Oct 2026 Home-based At Capita, we are building a modern, joined up learning ecosystem for our client - spanning digital and face to face delivery, data, and evaluation - so people can learn faster and prove what works. Job title: Senior Service Experience Designer Job Description: We’re hiring senior service designers to map the end‑to‑end ecosystem, design accessible, GDS‑aligned service, and co‑create with partners across education and technology. What we are looking for: Committed service designer with a proven track record, preferably working within local or central government or experience with complex systems Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes. Work includes a broad range of complex technical or professional activities, in a variety of...

Mid-weight Service Designer Fixed Term Contract until 1st Oct 2026 Home-based At Capita, we are building a modern, joined up learning ecosystem for our client - spanning digital and face to face delivery, data, and evaluation - so people can learn faster and prove what works. Job title: Service Experience Designer - mid-weight Job Description: We’re hiring a mid-weight service designer to support with mapping the end‑to‑end ecosystem, design accessible, GDS‑aligned service, and co‑create with partners across education and technology. What we are looking for: Committed service designer with a proven track record, preferably working within local or central government or experience with complex systems Contributes to the selection of the service design approaches for projects and initiatives. Supports the adoption of agreed approaches. Desirable: Familiarity of GDS principles, design thinking, accessibility and social sciences Experience working as part of...

Lead Service Designer / SC Cleared / DV Cleared / Inside IR35 / 580 / 6 Months / Contract / Milton Keynes A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within a Public Sector organisation as well provide leadership and management of the Service Design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Essential: Degree or equivalent experience in Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages...

Role Summary Responsibilities : You will support with the design and development of scientific posters for various medical communication events, including congresses and exhibitions Salary : A pro-rated salary of £25,800 per annum outside of London (£27,050 per annum in London) Benefits : Statutory holiday allowance, flexible working hours and the chance to work from home 1 day per week, numerous internal training and mentoring opportunities, and employer pension contributions Role Type : Full-time, temporary internship, lasting for either 3 or 6 months Start Date : This role will ideally commence in April or May 2026, and you will be asked to state your availability on your application form Application Deadlines : Whilst there are no set application deadlines, we strongly recommend applying as early as possible. The role will close when a suitable candidate is found Location : This role is available in our  Global Headquarters in Cambridge , as well as our  London ,...

Role Summary Responsibilities : You will be involved in a wide range of creative projects for our clients within the healthcare sector, from initial concept development to full production, allowing for real autonomy and creativity Salary : £28,000 to £33,000 per annum, depending on your previous experience Benefits : Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training, and more Role Type : Full-time, permanent Start Date : This role will ideally commence in April or May 2026, and you will be asked to state your availability on your application form Application Deadlines : Whilst there are no set application deadlines, we strongly recommend applying as early as possible. The role will close when a suitable candidate is found Location : This role is available in our  Global Headquarters...