Senior Conversational Designer (Conversational AI / Agentic AI) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London - 2 days per week onsite (Thursday & Friday, with some flexibility) Contract : 6 months (strong likelihood of extension) Rate : 600 per day (inside IR35) The Opportunity We're working with a major UK financial services organisation that is investing heavily in next-generation Conversational AI. This role sits within a brand-new, greenfield proposition, focused on evolving traditional chatbots into agentic AI experiences that can reason, act, and support customers in more...

Senior Conversational Designer (Conversational AI / Agentic AI) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London - 2 days per week onsite (Thursday & Friday, with some flexibility) Contract : 6 months (strong likelihood of extension) Rate : 600 per day (inside IR35) The Opportunity We're working with a major UK financial services organisation that is investing heavily in next-generation Conversational AI. This role sits within a brand-new, greenfield proposition, focused on evolving traditional chatbots into agentic AI experiences that can reason, act, and support customers in more...

Service Designer - Remote - Circa 500 per day outside ir35 - 2/3 monthswith likely extension Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with extensive experience working in the Public Sector, specifically with Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) map...

Service Designer - Remote - Circa 500 per day outside ir35 - 2/3 monthswith likely extension Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with extensive experience working in the Public Sector, specifically with Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) map...

Freelance Bid Writer - Construction Projects Merseyside / Remote (Flexible) - 350 - 450 per day (depending on experience) About the Company Our client is a well-established construction contractor delivering a diverse mix of general build, refurbishment, and minor civil engineering projects across the North West. They have a strong track record of securing repeat business across commercial, residential, and public-sector projects and are looking to bring in a Freelance Bid Writer to support their commercial team during periods of high tender activity. The Role This is an exciting opportunity for an experienced Freelance Bid Writer to work on a flexible basis, managing high-value bids and tender submissions for a growing construction business. You will collaborate with estimators, project managers, and the commercial team to produce compelling, accurate, and timely bid documentation. The role offers the flexibility to work remotely while engaging closely with internal...

Freelance Bid Writer - Construction Projects Merseyside / Remote (Flexible) - 350 - 450 per day (depending on experience) About the Company Our client is a well-established construction contractor delivering a diverse mix of general build, refurbishment, and minor civil engineering projects across the North West. They have a strong track record of securing repeat business across commercial, residential, and public-sector projects and are looking to bring in a Freelance Bid Writer to support their commercial team during periods of high tender activity. The Role This is an exciting opportunity for an experienced Freelance Bid Writer to work on a flexible basis, managing high-value bids and tender submissions for a growing construction business. You will collaborate with estimators, project managers, and the commercial team to produce compelling, accurate, and timely bid documentation. The role offers the flexibility to work remotely while engaging closely with internal...