Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer...

Davies Learning Solutions is widely regarded in the Insurance and Financial Services industry for working with clients to bespoke our apprenticeship programmes to incorporate their resources, align durations to the graduate schemes and creating and evolving client and learner facing resources and documentation and building engaging and digitally led learning pathways on our Learning Experience Platform and ePortfolio platform.Therefore, working closely with the Lead Product Manager, and Learning Experience team you will have accountability for the development, maintenance and performance of Davies Apprenticeship/Skills Bootcamp and Commercial products including; High Impact Training courses, Digital Study Solutions and CPD courses. This includes writing, evolving and tailoring the curriculum scheme of work and course blueprints, along with the development of delivery models and learning pathways and creating or supporting the creation of engaging digitally enabled, learning...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : £600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : 600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa 600/Day Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability...

Davies Professional Education is recognised across the Insurance and Financial Services industry for tailoring our PQ & CPD learning products to meet client needs.We work closely with our clients to customise programme durations, develop engaging learner-facing resources, and build digital learning pathways using our Learning Experience Platform and Learning Management System. Our goal is to deliver flexible, impactful training that aligns with our clients' development strategy. Working with the wider team, you will have accountability for the development, maintenance and performance of Davies Professional Qualification and CPD (PQ & CPD) products including Academies, High Impact Training courses, Digital Study Solutions, Self-Study resources and CPD courses. This includes writing, evolving and tailoring the curriculum scheme of work and course blueprints, along with the development of learning plans and pathways and creating or supporting the creation of engaging...

Job Title: Senior Service Designer (Fixed Term Contract) Location: Hybrid Working (Minimum 1 day in office at Welwyn Garden City) Contract Length: 6 Months Daily Rate: 550 - 750 per day Inside IR35 Are you passionate about shaping exceptional service experiences in the retail industry? Our client, a leading player in the supermarket sector, is seeking a talented Senior Service Designer to join their innovative team! This is an exciting opportunity to make a significant impact on services that affect millions of customers, colleagues, and partners every day. What You'll Do: Lead Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for enhancing service quality across various product areas. Facilitate Workshops: Design and run workshops to map current and future state services, ensuring all voices are heard and critical decisions are made based on solid evidence. User Experience Mapping: Create comprehensive user experience maps...

Job Title: Senior Service Designer (Fixed Term Contract) Location: Hybrid Working (Minimum 1 day in office at Welwyn Garden City) Contract Length: 6 Months Daily Rate: 550 - 750 per day Inside IR35 Are you passionate about shaping exceptional service experiences in the retail industry? Our client, a leading player in the supermarket sector, is seeking a talented Senior Service Designer to join their innovative team! This is an exciting opportunity to make a significant impact on services that affect millions of customers, colleagues, and partners every day. What You'll Do: Lead Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for enhancing service quality across various product areas. Facilitate Workshops: Design and run workshops to map current and future state services, ensuring all voices are heard and critical decisions are made based on solid evidence. User Experience Mapping: Create comprehensive user experience maps...

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design,...

Join Our Team as a Visual Designer! Contract Length - 6 Months Location; Edinburgh Working Pattern: 2 days per week in the office Are you a talented Visual Designer looking to make a meaningful impact in the digital product design space? Do you thrive in a dynamic, product-led environment? If so, we want to hear from you! About the Role As a mid-to-senior level Visual Designer, you'll play a pivotal role in enhancing and elevating digital product experiences across multiple brands. You will work within an established design system, blending creativity with technical feasibility to deliver visually striking and user-friendly designs. What You'll Do: Elevate Experiences: Apply your visual design expertise to enhance digital products on both web and mobile platforms. Collaborate Effectively: Work closely with Product Owners, Engineers, UX Designers, and Customer Journey Managers in a multidisciplinary team to ensure cohesive end-to-end experiences. Produce...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. This is a senior, hands-on role for someone with strong end-to-end product design expertise who thrives in complex environments and can move quickly from defining problems to delivering polished solutions. The role is an initial six-month contract (with potential extension), full-time (37 hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering, and business...