Lead CX & UX Designer Home Based We are looking for a Lead CX & UX Designer to own the end to end customer experience and product design across pensions journeys, leading research, service design and UI/UX to deliver accessible, GDS aligned outcomes at scale. You will lead and manage the UX Design team while supporting the Capita Pensions Digital Customer Experience and Client Consulting teams in delivering market-leading digital and engagement experiences. The Lead CX & UX Designer plays a key role in redefining how digital products are managed, ensuring seamless engagement across the end-to-end customer journey. You will act as a passionate advocate for exceptional customer experiences, combining creative insight and strategic thinking. You will work closely with the Product Owners and Communication Consultants to understand strategic goals and customer challenges, executing market research and defining customer testing strategies throughout the feasibility and...

Senior Service Designer Fixed Term Contract until 1st Oct 2026 Home-based At Capita, we are building a modern, joined up learning ecosystem for our client - spanning digital and face to face delivery, data, and evaluation - so people can learn faster and prove what works. Job title: Senior Service Experience Designer Job Description: We’re hiring senior service designers to map the end‑to‑end ecosystem, design accessible, GDS‑aligned service, and co‑create with partners across education and technology. What we are looking for: Committed service designer with a proven track record, preferably working within local or central government or experience with complex systems Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes. Work includes a broad range of complex technical or professional activities, in a variety of...

Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a...

Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a...