Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven...

UX Designer (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement...

Astute's contract team is partnering with a Construction Company to recruit for a Proposal Manager / Lead Bid Writer for a 3-4 month contract. This is a remote role and travel to Head Office when required which is in Wiltshire. The Proposal Manager role comes with a day rate of 700- 750 per day, Outside IR35. Key Skills required for the Proposal Manager role: Taking the lead on preparation / reviewing of the proposal write-ups Develop and produce technical responses to the clients request and communicating this in both visual and written formats Ensure compliance with the Work Winning process & procedures to manage submissions and bid-related information Ensuring all tender documentation is presented to a high standard, proof reading documents and finalising Have an understanding of the scope and status of current projects and able to liaise internally to get extra information if required Projects can be confidential, able to perform to a high standard with...

If you like designing with purpose - and actually building what you design, this one s for you. This role is for someone who designs clear, well-structured websites in Figma and brings those designs to life as clean, custom WordPress builds - with clear scope to grow into a more senior role. Work diversity guaranteed! We re Voodoochilli and Heritage Creative - two closely connected, design-led agencies - and we re looking for a talented Web Designer with front end coding skills to join our close-knit, highly experienced, fully remote team. This is an opportunity to work on varied, meaningful projects for a wide range of clients, taking ideas from the initial brief through to beautifully designed and carefully built WordPress websites. You ll be creating thoughtful Figma designs, building clean custom themes, and working with the autonomy and trust that comes from being part of a calm, senior team that values quality over speed for speed s sake. Please include a link...

What you'll be doing Reporting to the Hi-Fi & Audio Editor, you'll be responsible for writing in-depth reviews of hi-fi and audio products, along with features on how to use them, as well as news, deals and opinion pieces. You'll attend press events and meet industry contacts - the job will involve travelling. You'll also be managing and writing some of the site's most important ecommerce content including buying guides, product recommendations and deals articles. Experience that will put you ahead of the curve An interest in the consumer audio and hi-fi market and enthusiasm to learn more (training will be provided) Ability to write high quality, engaging articles An understanding of SEO best practices Knowledge and experience of content management systems Ability to interpret and use audience data to inform content strategy What's in it for you The expected range for this role is £25,000 - £28,000. This is a Hybrid role from our Reading Office, working three...

We are looking for a Contract Service Designer to start ASAP for a 6 month project. The role requires 2-4 in person days during the contract - either in Birmingham, Coventry or London. What you’ll bring to the table: As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. As a result, you will need to be able to: Identify challenges in the existing user journey and develop solutions to improve the experience. Design services that have the user at their heart and focus on solving their problems. Work well with the wider team and stakeholders and bring them into the design process. Be able to break complex services down into separate processes. Design for all touch points across a service. An understanding of design thinking and Human centred design. The ability to design services that meet user needs. Understand the user's experience whilst using a product or service. The ability to visualise a service...

If you like designing with purpose - and actually building what you design, this one s for you. This role is for someone who designs clear, well-structured websites in Figma and brings those designs to life as clean, custom WordPress builds - with clear scope to grow into a more senior role. Work diversity guaranteed! We re Voodoochilli and Heritage Creative - two closely connected, design-led agencies - and we re looking for a talented Web Designer with front end coding skills to join our close-knit, highly experienced, fully remote team. This is an opportunity to work on varied, meaningful projects for a wide range of clients, taking ideas from the initial brief through to beautifully designed and carefully built WordPress websites. You ll be creating thoughtful Figma designs, building clean custom themes, and working with the autonomy and trust that comes from being part of a calm, senior team that values quality over speed for speed s sake. Please include a link...

Shape the spaces where retail comes to life For almost 60 years, Nuttall has been one of the UK s foremost specialists in the design, manufacture, and installation of retail and commercial environments. Based in Dudley , we deliver high-quality fit outs and craft precision sheet metal and wood fabrications for leading retail and hospitality brands. We re now seeking a Designer to join our Sales & Project Delivery team . This is a role for a creative thinker with a technical edge, someone who can transform customer briefs into innovative, functional, and beautifully engineered retail fixtures and environments. Why You ll Love Working Here Annual Partnership profit share bonus (tax-free up to £3,600, based on company performance) Enhanced Pension scheme company contribution of 8% Incremental holiday entitlement: 25 days + bank holidays, rising to 29 days + bank holidays Life Assurance 3x annual salary Enhanced Illness, Maternity, Paternity, and...

Lead Service Designer / SC Cleared / DV Cleared / Inside IR35 / 580 / 6 Months / Contract / Milton Keynes A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within a Public Sector organisation as well provide leadership and management of the Service Design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Essential: Degree or equivalent experience in Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a" Lead Content Designer "in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery "across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're...