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Capita
06 Jun, 2026
Full Time
Customer Banking Agent
Capita Preston, UK
Banking Agent - Lloyds Banking Group (LBG) OTE Salary: £30,032 Hours: • Monday–Friday: 8:00am–6:00pm • Saturday: 9:00am–5:00pm (rota basis) About the Role We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty. You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances. This is a fantastic opportunity to build a long-term career in financial services, whether you’re bringing existing experience or taking your next step within a structured, supportive, and well regulated banking environment that prioritises colleague development and customer wellbeing. Job title:...
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