LOCATION: Manchester Airport SHIFT PATTERN: 4 on 4 off, 40 hours per week PAY RATE: £13.15 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com . We're here to help! OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities: To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Care Agent (CCA) To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. •   Ensure that all passengers are booked into the tracking and allocation (Inform) system. •   Ensure all jobs are allocated to the CAA’s mobile device (PDA) •   Ensure full customer service is provided to all PRM’s at each hosting...