LOCATION: London Heathrow Airport SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION  The core purpose of the Staff Support Manager is to deliver the daily resource plans, ensuring that we always have the right resource, in the right place, at the right time to deliver exceptional passenger assistance services to passengers requiring support (PRS). Reporting directly to the Planning Manager, the job holder acts as the vital operational bridge between medium and long-term planning and dynamic, on-the-day deployment. By directly managing the Staff Support team and Payroll Coordinators, this role places a heavy emphasis on proactive absence management, rigorous attendance tracking and immediate floor plan optimisation. The Staff...

LOCATION: HEATHROW AIRPORT SHIFT PATTERN: 4 on 2 off, 40 per week SALARY: COMPETITIVE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! Role Purpose  The Duty Manager role is responsible for ensuring the day-to-day operation is managed as effectively and efficiently through strong leadership of the teams with focus on safety, security, on time performance and operational efficiency.   OPERATIONAL KEY RESPONSIBILITIES   Deliver all daily team briefings, at the start of each shift, ensuring staff are fully aware of customer requirements and have all necessary equipment to perform their tasks  Ensure delivery of cleaning standards in line with service level agreements set out in the contract  Conduct final cleaning sweeps on all aircrafts, establishing and rectifying any shortfall in standards  Identify if and where processes...

Job Title: Duty Manager Location: Bristol Airport Reporting To: Operations Manager Salary: Competitive Shifts: Shift pattern due to operational requirements; Rostered 4 on 4 off shift patterns Purpose: To ensure the effective supervision and performance management of staff in the Company’s operation working alongside the Operations Manager within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. In addition, the Duty Manager will deputise for the Operations Manager as and when required. Key Responsibilities: Operational • Ensure that; all Airport Authority Service Level Agreements are met and maintained, the standards of service carried out meets the Company quality standards and the requirement of the Airline. Take appropriate action where standards and services are not being met. • Ensure that the “image” specified by the Company is...

JOB TITLE: Operations Manager LOCATION Bristol Airport REPORTING TO: Senior Operations Manager SHIFT PATTERN: The actual days and hours that you work each day (your “shifts”) will be organised in accordance with the needs of the airport or site contract and the needs of the operation   Rostered 4 on 4 off shift patterns. Rotation 4 days – 4 nights CONTRACTED HOURS: 40 hours per week SALARY: Competitive OVERVIEW OF JOB DESCRIPTION To ensure the effective supervision and performance management of staff in the Company’s operation, working alongside the Senior Operations Manager within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. In addition, the Operations Manager will deputise for the Senior Operations Manager as and when required.   In achieving these standards, the Operations Manager is required to devise, influence and deliver opportunities that add...

LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 4 off, 40 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: Working as a member of the PRM Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRM’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques. Key Responsibilities: · Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the...

LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 2 off, 25 hours per week PAY RATE: £12.81 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: To assist passengers requiring special assistance throughout their airport journey. Key Responsibilities: · Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. · Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points. · Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs. · Greet passengers, always ask what assistance is required,...