LOCATION: London Heathrow Airport SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION  The core purpose of the Staff Support Manager is to deliver the daily resource plans, ensuring that we always have the right resource, in the right place, at the right time to deliver exceptional passenger assistance services to passengers requiring support (PRS). Reporting directly to the Planning Manager, the job holder acts as the vital operational bridge between medium and long-term planning and dynamic, on-the-day deployment. By directly managing the Staff Support team and Payroll Coordinators, this role places a heavy emphasis on proactive absence management, rigorous attendance tracking and immediate floor plan optimisation. The Staff...

LOCATION: Heathrow SHIFT PATTERN: Maternity Cover - Fixed term contract 6 months. Shift pattern 4 on 4 off SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance 365 days a year. You will act as the operational manager on the ground, taking charge of daily activities, proactively managing any disruptions and ensuring our services exceed client expectations and legislative requirements. Acting as a true brand ambassador for ABM, your mission is to drive a deeply customer-focused culture while building excellent, collaborative relationships with airlines, handlers and airport authorities.  Main Duties & Responsibilities  Operational...