IT Service Desk Analyst Apprentice (Level 3) We welcome applications for this support post to take up post as soon as possible, or by August 2026 at the latest, for a period of circa 21 months. The Role The main duties and responsibilities of this role include: Provide first-line technical support Apply technical understanding to categorise incidents accurately Support ITIL-lite processes i.e. (Incident, Request, Problem, Knowledge). Assist with basic device configuration and setup. Maintain asset register and support asset lifecycle processes. Support college events with IT Support and bookings and Open Days. For the full job description please see attached Job Pack . The Successful Candidate Cardinal Newman College is a wonderful place to work, and this is an exciting opportunity for an enthusiastic candidate to join our friendly and well-established Networks department. The Networks department is looking for someone who has good working...