Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines....

Reception Administrator! Are you an organised and friendly individual looking for a rewarding opportunity? Our client in South Liverpool, is seeking a dedicated Reception Administrator to start ASAP. This is a fantastic chance to become the welcoming face of a team that makes a real difference in people's lives! Position Details: Role: Reception Administrator Location: L26 Contract Type: Temporary ongoing Hourly Rate: 12.21 Start Date: ASAP Working Hours: Monday-Friday, 35 hours per week Working Pattern: Full Time (some hybrid flexibility available) Duration: Long-term ongoing temporary role What You'll Be Doing: Warm Welcomes: Meet and greet clients, staff, and visitors with a smile. Communication Hub: Handle calls, emails, and general enquiries with professionalism. Efficient Coordination: Process referrals and manage appointment bookings seamlessly. Team Liaison: Work closely with therapists, volunteers, and external organisations. Administrative Support:...