Customer Service Administrator Havant Hybrid - 2 days a week in office £25,000 Join Hyde as Customer Service Administrator. The Role As a Customer Service Administrator, you will be the first point of contact for customers reporting property repair issues. You'll handle repair enquiries, support customer satisfaction surveys, assist with complaints, and provide essential administrative support to the team. Your work will help ensure a smooth and seamless service for our residents while contributing to improvements in our processes and customer experience. What You'll Do Take ownership of repair enquiries, ensuring swift, effective resolutions that put customers first. Collaborate with trades, contractors, and internal teams to proactively solve issues and keep services running smoothly. Support the resolution of complaints, contributing to fair outcomes and continuous learning. Maintain clear, accurate records that enable insight, efficiency, and excellent...

Administrator Salary: £22.63 p/h (Umbrella rate) Contract: 8-week contract with potential to extend Shifts: 8am 4pm Location: Eastleigh About the Role The Administrator will provide support to the Operations Manager and local team through efficient and accurate creation of documentation. This will involve assisting with organisation and planning along with all other general admin duties by delivering a professional, business support service to operational and support departments within the organisation. What You ll Be Doing: Ensure that all hours worked by the team are entered into the maintenance management system and produce the required reports for payroll and finance. Enter data into the maintenance management systems as required by the team. Provide documentation required for the day to day running of the tram maintenance organisation. Ensure that all completed maintenance documentation is filed electronically saved and linked to the...