Capita
Great Britain, United Kingdom
You will provide real time monitoring and guidance, create staff schedules that will maximise utilisation and efficiency aligned to the generated forecast and provide planning support to assist the Operational areas in ensuring service delivery of contractual KPIs. Job title: Workforce Planner Job Description: You will provide real time monitoring and guidance, create staff schedules that will maximise utilisation and efficiency aligned to the generated forecast and provide planning support to assist the Operational areas in ensuring service delivery of contractual KPIs. It is anticipated that the Tier 1 Workforce Planner will spend the majority of their time producing and analysing staffing requirement profiles to maximise utilisation and efficiency and the remainder of their time developing and maintaining current reports so they are fit for purpose adding value and insight, whilst creating new tools to assist the business. These...
