ERSG Ltd
39 Holloway Rd, London N7 8JP, UK
ersg are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us. Responsibilities include: Logging new queries onto our in-house system 'Nostrum' Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner - this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companies Have a good understanding of accounting processes in relation to invoicing, credit notes & purchase orders Processing corrections to sales invoices and pay remittances on the payroll system - Intime (RSM) Ensure any new...
