Customer Service Administrator Location: East Leeds - office based role Salary: 30,000 Benefits: Outstanding holidays About the Role We're looking for a Customer Service Administrator to support daily operations - processing orders, managing customer enquiries, coordinating deliveries, and keeping our systems accurate. You'll be the link between customers, couriers and internal teams, ensuring requests are handled efficiently and communication runs smoothly. What You'll Be Doing Responding to customer queries by phone and email, resolving service requests professionally and promptly Processing and correcting customer, project and partner orders, maintaining accurate records Liaising with couriers on deliveries, re-deliveries and damage reporting Managing customer service cases and project queries through to resolution Chasing deliveries and keeping customers updated Raising RMAs, processing credits, and submitting courier claims Maintaining accurate...