Tech-People
United Kingdom
Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achieved To be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time management,...
