Customer Service Administrator Burton-upon-Trent Monday to Friday 8:30am to 5:00pm 12.71 per hour Temporary What You'll Do: As a Customer Service Administrator, you'll be the friendly face behind our customer interactions. Your primary responsibilities will include: Responding to customer inquiries with enthusiasm and accuracy Maintaining accurate records and databases Assisting with administrative tasks to support our team's efficiency Collaborating with colleagues to enhance customer satisfaction Addressing and resolving customer concerns promptly and professionally What We're Looking For: Strong communication skills, both written and verbal A positive attitude and a passion for delivering excellent customer service Organisational skills to manage multiple tasks effectively Proficiency in Microsoft Office Suite and customer management software Previous experience in a customer service role is a plus! Why Join Us? Enjoy a supportive...

Location; Burton-upon-trent We are working with Frog Environmental, a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The business operates within a fast-paced, customer-focused environment, with a strong emphasis on reliability, consistency and protecting customer trust. The Administrator will support the day-to-day administration and customer experience working core hours of 8am-4pm, Monday to Friday. Responsibilities of an Administrator: Support with inbound operational communication (calls, emails and general enquiries), logging, classifying and progressing these using defined triage processes. Day-to-day standard product supply contracts. Maintaining visibility of live enquiries, orders, deliveries and hand-offs. Supporting with stock visibility, supply-chain coordination and logistics across the UK and internationally. Day to day book keeping...