Berry Recruitment
Southmoor, Abingdon OX13, UK
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator to work for a company in Abingdon, Oxfordshire Role: Sales Order Administrator Salary : 28,000 per annum Location: Abingdon, Oxfordshire Hours: 9am - 5pm, Monday - Friday Key Responsibilities of the Customer Service Administrator: Processing orders received from customers via email Processing orders received from customers via amazon portal Assist in the effective liaison, support and assistance between customer services department and Rest of organisation (particularly sales department) Maintaining mechanisms for surveying and measuring customer satisfaction and disseminate Feedback to the appropriate internal entities Using the crm system to manage the functions of receiving, assessing, analysing, resolving and Documenting customers' issues and complaints in accordance with agreed requirements Generate daily metrics report and send it to the ceo and finance...
