Macildowie Recruitment and Retention
Loughborough LE12, UK
Macildowie are working with this client based in Loughborough to appoint a Course Administrator. This is a fixed term contract, with a hybrid working arrangement requiring a minimum of 2 days per week in the office You will provide excellent customer service and ensure accurate and timely administration and support across all aspects of the learner, tutor and customer experience within an education/training environment (swimming?/ sport sector). Key responsibilities include: Inputting data across all internal systems in line with standard operating procedures, ensuring all records are accurate and up-to-date.Managing general course administration (quality checking documentation, ordering resources, sending confirmation emails).Ensuring financial processes (vouchers, purchase orders, transfers, cancellations) are followed fully.Liaising with delivery venues to ensure information and resources are in place ahead of courses.Responding to telephone and email enquiries in a timely,...
