As a Scheduling and Special Benefits Administrator you will work as a member of a busy Admin Scheduling team responsible for a multitude of tasks including: Speaking to claimants on inbound and outbound calls, scheduling telephone and face to face appointments. Liaising with local and regional MCA offices and HCP staff. This is a hybrid role based in Northern Ireland. You will be required to attend training in the Belfast office. Working hours - Monday - Friday 8:30am - 5pm Job title: Scheduling and Special Benefits Administrator Job Description: What you'll be doing Speaking to claimants on inbound and outbound calls Scheduling Telephone and Face-to-face assessments Facilitating cancellations Liaising with MCAs Delivering an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.. To accurately capture data and enter it on to the relevant...