We are looking for a passionate Technical Customer Service Administrator to join our client's well-established company based on the outskirts of St Albans. This is a 12-month fixed-term contract to cover maternity leave. Provide end-to-end post-installation support across a full product portfolio, coordinating technical guidance, engineering activity, spare parts and consumables to deliver consistent experience for B2C consumers and B2B customers. What s in it for you? Salary: £27k Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, office based Key responsibilities: Manage technical and service enquiries across the full company portfolio Diagnose issues, provide troubleshooting and product guidance, and determine the appropriate service route Raise engineer jobs; support engineers with troubleshooting/product information; monitor outcomes and coordinate follow-up with the customer Handle quality management cases, engineer service requests...

Job Advert: Ops & Support Associate Analyst (Red Hat Linux) Our client, a leading player in the utilities sector, is seeking a talented and experienced Ops & Support Associate Analyst with expertise in Red Hat Linux. This is an exciting opportunity for a dedicated professional to join a dynamic team responsible for the support, availability, security, and reliability of critical infrastructure platforms. Position Overview: As an Ops & Support Associate Analyst, you will provide essential operational support across a large-scale enterprise Linux estate. The role is perfect for a hands-on Linux professional who excels in troubleshooting and is keen on ensuring the smooth operation of vital business services. Key Responsibilities: Act as a primary operational support resource for Red Hat Enterprise Linux platforms and associated services. Take ownership of incidents and service requests, driving them to resolution. Conduct detailed technical investigations and...