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Acorn Insurance Ltd
15 May, 2026
Permanent
Customer Service First Response Unit Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all...
Acorn Insurance Ltd
12 May, 2026
Permanent
Motor Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Motor Claims Handler Location: Liverpool or Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish...
Aioi Nissay Dowa Europe
30 Apr, 2026
Permanent
Customer Fleet Claims Handler
Aioi Nissay Dowa Europe Forest Hall, Newcastle upon Tyne NE12, UK
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely,...
Polkadotfrog
30 Apr, 2026
Permanent
Chartered Surveyor
Polkadotfrog Norwich, UK
Chartered Surveyor Norwich 45,000 - 55,000 + benefits package This is a fantastic opportunity for a Senior Chartered Surveyor to Join a small professional surveying and property practice on a full-time, permanent basis in Norwich, Norfolk. This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years. about the role: In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for...
Acorn Insurance Ltd
22 Apr, 2026
Permanent
Credit Hire Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools...
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