Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...

Paraplanner Location: Liverpool City Centre (Hybrid Working Available) Salary: 40,000 - 45,000 (dependent on experience) Hours: Monday to Friday, 9am - 5pm A growing, values-led financial planning firm based in Liverpool City Centre is looking to appoint an experienced Paraplanner to join their established technical team. This role would suit a Level 4 qualified Paraplanner with strong all-round experience who enjoys producing high-quality work and playing a key part in delivering excellent client outcomes. The Role Working closely with Financial Planners and Senior Paraplanners, you will provide comprehensive paraplanning support across a broad range of financial planning cases. You'll be trusted with complex work and have the opportunity to further develop your technical expertise within a supportive, professional environment. Key Responsibilities: Producing clear, accurate, and compliant suitability reports Conducting detailed research across...