Rullion - Eon
Swillington Common, Leeds, UK
Our client is looking for a Billing & Collections Specialist to join their team, supporting the effective management and collection of outstanding debt across a portfolio of business customers. This is a customer-focused collections role where you will be allocated debt cases and take ownership of business customer accounts throughout your assignment. You will build relationships with customers, understand the reasons behind outstanding balances and work with them to agree appropriate payment arrangements and resolve queries. The role involves regular outbound telephone contact with business customers, so we are looking for someone who is confident having conversations around outstanding payments while maintaining a professional and customer-focused approach. Key Responsibilities Manage an allocated portfolio of business customer debt cases. Take ownership of customer accounts and maintain relationships with customers throughout the collections process. Make...
