Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Job Title: Motor Claims Handler Location: Liverpool or Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish...

We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely,...

Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools...