We are seeking a proactive and detail-oriented Recoveries Administrator to join a busy and fast-paced operations team. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys problem-solving and working in a target-driven environment. In this role, you will be responsible for supporting customers with overdue accounts, managing recovery processes, and helping to achieve positive customer outcomes while ensuring compliance with internal procedures and regulatory standards. Job Title: Recoveries Administrator Location: Wokingham Salary: Up to 30,000 per annum Key Responsibilities Contact customers primarily via telephone, but also email, and written correspondence regarding outstanding balances and overdue accounts Negotiate payment arrangements and work with customers to reach suitable resolutions Handle a high volume of inbound and outbound customer interactions professionally and efficiently Monitor...

Working within a fast-paced operations team, you will play a key role in supporting customers, resolving outstanding account queries, and ensuring timely recovery of payments while delivering excellent customer experience. This position suits someone with strong communication skills, high attention to detail, and experience managing customer account activity in a regulated or target-driven environment. Job Title: Payment Support Specialist Location: Wokingham Salary: Up to 30,000 depending on experience Key Responsibilities Contact customers via telephone, email, and written correspondence regarding overdue accounts Negotiate payment arrangements and resolve account-related queries professionally and efficiently Manage a high volume of outbound and inbound customer interactions daily Review and monitor outstanding cases, ensuring actions are completed within agreed timeframes Escalate complex payment arrangements and provide recommendations to...