Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Director of Tax and International Finance London Permanent The opportunity to join a business that makes a real difference globally. Competitive package and hybrid working on offer. About Our Client A global organisation of nearly 800 changemakers, operating in more than 30 countries, across five continents. They are political strategists, policy experts, delivery practitioners, technology specialists and more. They are working on over 100 projects, tackling some of the world's biggest challenges as they believe in the power of diversity of background and perspective. That combined is a strength to help build a better future. Job Description About the Role: Reporting directly to the Chief Financial and Operating Officer, you will ensure high-quality delivery alongside strengthening governance and controls across international jurisdictions ensuring Tax, statutory and compliance obligations are followed. You will be responsible for continuity of...