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Saffron Building Society
23 Feb, 2026
Permanent
Customer Service Adviser
Saffron Building Society Great Shelford, Cambridge, UK
Customer Service Adviser / Mortgage Servicing and Arrears Officer Saffron Building Society is seeking a motivated and detail-oriented Customer Service Adviser / Mortgage Servicing and Arrears Officer to join their team in Saffron Walden, Essex , on a full-time permanent basis. Fantastic Company Benefits Include: Competitive Salary: £25,000 £28,000 per annum , depending on experience Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution Hybrid Working: with the expectation to be present in the office, after a training will be bi-weekly/when required Employee Extras such as: Life assurance, income protection, flexible working, buy/sell holiday, mental health support, and more About the role: In this role, you will manage mortgage accounts and arrears cases, providing exceptional support and guidance to customers. You will liaise with internal teams and external stakeholders to ensure compliance with regulatory and...
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