Pontoon
Leeds, UK
Service Now Developer - Service Transformation Lab (Modern Workplace Platform) Locations: Leeds or Edinburgh (40% in office) Contract: 12 months Inside ir35 Why this role matters The Service Transformation Lab (STL) builds and improves the colleague facing digital experiences that power the Modern Workplace. Using the capability of the ServiceNow platform, we design services that feel simple, intuitive and consumer grade - especially across the Service Catalogue, Employee Centre, and ITSM journeys. Your work will directly impact how tens of thousands of colleagues raise technology requests, access information, and receive support. What you'll do Design & deliver high quality ServiceNow enhancements Build and improve Service Catalogue items, ensuring clear fulfilment flows, accurate data handling, and smooth colleague experiences. Develop features, widgets, and tailored experiences within Employee Centre, helping colleagues find information...
