Role : Recoveries Claims Handler Location : Liverpool Salary : 25,877 - 27,554 per annum, plus up to 1,500 annual performance-related bonus (eligible after probation) Job Type: Full Time, Permanent Working hours : Monday-Friday, 9:00am-5:30pm (37.5 hours/week) About the Role: Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results. As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences. What you will be doing: Take full ownership of non-fault repair and recovery claims from start to finish Deliver accurate,...

Role : Senior Claims Handler Location : Liverpool or Sevenoaks with hybrid working Salary : Between 27,651 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working hours : Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish...

Job Title: Third Party Personal Injury Handler Location: Either Sevenoaks or Liverpool with hybrid working / Also the opportunity to work remote is available Salary: Between 27,500 and 34,800 DOE plus 2000 annual bonus potential achieved quarterly Job Type : Permanent, Full Time Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week What you will be doing: As a Sub-Handler, you are responsible for managing the personal injury journey through the Official Injury Claim (OIC) portal via the LEX system. Your role includes: Manage ONLY the LEX file and the PI related Tasks Focus ONLY on the Schedules created by LEX and respond to each step in the process (SCNF Review, Acceptance or Rejection of the claim, Liability Challenges, Stage 2 offers, Counter Offers, Court Proceedings Packs, Acceptances and NVC packs) Develop Specialist Knowledge of the OIC and its processes Collaborate and build relationships with other areas of the business as they are...

Role: Total Loss Claims Handler Location: Liverpool Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays Salary: 25,877 to 29,777 Plus up to 1,500 performance related bonus per annum, once established within your role The Total Loss department is a fast paced and energetic department where no two days are the same. We are looking for people who enjoy engaging with customers and who can help us achieve the right outcome for both the customer and company. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many...