Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

German Speaking Collections Agent Central London Hybrid £30k-£33.5k + £7k-10k OTE Bonus We are hiring a German-speaker to join a multi-geo Collections and Recoveries team, supporting both German and UK portfolios . This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions. Key Responsibilities Manage collections and recoveries activity across a portfolio of accounts Act as a primary point of contact for merchants in arrears Handle inbound and outbound calls, as well as written communications Manage cases involving higher-value and more complex accounts Negotiate repayment solutions balancing customer circumstances and business needs Maintain accurate records across multiple systems Work closely with colleagues in a team-based environment Ideal Candidate Fluent in German and English (written and verbal) Background in credit control or collections advantageous but...

AI Enablement Lead (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The AI Enablement Lead is an exciting new role in the Data Analytics Function within the EMEA Data Management Office (DMO). They will work with Technology and Business leads to drive the adoption, governance, and value realisation of AI across the organisation. The role acts as a bridge between business needs and AI capabilities, supporting the development of use cases, driving user adoption, building organisational AI literacy, and establishing best practices for responsible AI usage. Key Accountabilities: Partner with Technology and Business teams to develop and execute the organisation's AI enablement strategy, accelerating the transition from AI experimentation to scalable, enterprise-wide adoption. Collaborate with...

Bookkeeper Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Contract Type: Permanent Working Pattern: Full-Time, Monday to Friday 8:45am to 5pm Salary: £35,000 - £40,000 per annum (dependent on experience) Location: Tilehurst, fully office based Your day-to-day duties will include : Day-to-Day Bookkeeping: Managing financial transactions using Xero software. Bank Reconciliations: Ensuring accuracy in financial records and statements. Processing Receipts and Payments: Handling financial inflows and outflows efficiently. Managing Customer Accounts: Overseeing accounts receivable, including rent, pitch fees, and utility charges. Purchase Ledger Management: Ensuring supplier payments are processed timely. Preparing VAT Returns: Maintaining compliance with taxation requirements. Finance Queries: Addressing questions from residents,...

TRANSACTIONS MANAGER - PROJECT FINANCE & LOAN AGENCY PRIMARILY REMOTE ONE DAY IN LONDON OFFICE EVERY 1-2 WEEKS PERMANENT ROLE Company Overview: Morgan Philips Specialist Recruitment is pleased to be representing a leading independent provider of fiduciary, trustee and agency services within the international debt and capital markets space. The business specialises in providing bond trustee, loan agency and security agency services across a range of asset classes and international jurisdictions, supporting lenders, borrowers and investors throughout the lifecycle of complex financing transactions. Role Overview: Our client is strengthening its team and looking for a Transactions Manager to manage an international portfolio of syndicated loan agencies, bond trustee and security agent appointments. The successful candidate will onboard, monitor, administer and carry out analysis and reporting during the transactions' life cycle events in accordance with...

Temporary Customer Communications Manager Location: Rickmansworth Pay Rate: 26.00 - 27.47 per hour, depending on experience Hours: Monday - Friday, 9:00am - 5:00pm Contract: Ongoing Temporary Assignment Office-based in Rickmansworth during the initial training period (5 days per week), moving to a hybrid working pattern of 2 days in the office and 3 days working from home thereafter. Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application. The Role We are currently recruiting for an experienced Customer Communications Manager to join a leading organisation on an ongoing temporary basis. This role will be responsible for planning, developing and delivering customer communications across the full customer lifecycle, including onboarding, engagement, retention, loyalty, renewal and win-back campaigns. Working closely with a range of internal stakeholders, you will ensure...

Bookkeeper Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Contract Type: Permanent Working Pattern: Full-Time, Monday to Friday 8:45am to 5pm Salary: 35,000 - 40,000 per annum (dependent on experience) Location: Tilehurst, fully office based Your day-to-day duties will include : Day-to-Day Bookkeeping: Managing financial transactions using Xero software. Bank Reconciliations: Ensuring accuracy in financial records and statements. Processing Receipts and Payments: Handling financial inflows and outflows efficiently. Managing Customer Accounts: Overseeing accounts receivable, including rent, pitch fees, and utility charges. Purchase Ledger Management: Ensuring supplier payments are processed timely. Preparing VAT Returns: Maintaining compliance with taxation requirements. Finance Queries: Addressing questions from residents, customers, and suppliers...

Pricing Analyst Location: Bracknell, hybrid Salary: £35,000 to £40,000 per annum Working Pattern: Full time, 40 hours per week Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application About the Role : As a Pricing Analyst, you will play a pivotal role in maximising margins through strategic price setting. Your expertise in advanced data mining and analysis will directly contribute to the organisation's financial goals. This role is an excellent opportunity for individuals who thrive in a collaborative environment and have a keen eye for detail. Key Responsibilities : Perform advanced analytics to identify margin improvement opportunities and provide actionable recommendations. Create, implement, and maintain daily, weekly, and monthly margin impact reports, summarising margin issues and proposing solutions. Analyse both new and existing pricing...

Cost Analyst Location: Bracknell, hybrid Salary: 35,000 - 40,000 per annum Working Pattern: Full time, 40 hours per week Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Our client is seeking a dedicated and detail-oriented Cost Analyst to join their team. This role is crucial to the organisation's financial operations and will involve maintaining product cost data files and ensuring standard cost governance. The successful candidate will collaborate closely with Senior Analysts, suppliers, and category management to ensure accuracy and timeliness in financial reporting and data management. Key Responsibilities : Responsible and accountable for the quality of loaded supplier cost and published price files. Manage the department mailbox to ensure timely resolution of commercial and corporate support requests. Monitor product data accuracy in...

Bookkeeper & Office Administrator - Must be available immediately Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application. Location: Watford - parking available Hourly Rate: £17ph - £18ph paid on a weekly basis Working hours: Part-time 3 days per week, can be flexible with working hours and days (Temporary role on going with the possibility to go permanent) About the Role: We're seeking an organised and proactive Bookkeeper & Office Administrator to join a growing and creative business in Watford. This is a varied role combining bookkeeping, project finance support and day to day office administration. Key Responsibilities: Managing invoices, expenses, payments and reconciliations using Xero Tracking project costs and maintaining accurate financial records Supporting credit control and preparing payment information for approval Handling office...

Our client is a large services business based in the West Malling area. They are seeking to appoint an experienced and qualified Tax Manager to bolster their finance team. Client Details Our client is a large services business based in the West Malling area. They are seeking to appoint an experienced and qualified Tax Manager to bolster their finance team. Description Lead the preparation, review, and submission of corporate tax returns and statutory filings, maintaining robust supporting documentation and managing the recovery of R&D tax relief claims from HMRC. Oversee VAT, PAYE, and wider indirect tax compliance activities, including supporting customs clearance processes for imported goods and liaising with clearing agents to ensure the accurate assessment and payment of customs duties and import VAT. Manage the calculation of interim and year-end tax provisions for inclusion in statutory accounts, ensuring compliance with IFRS requirements, and...

An established property company with a portfolio of commercial and residential properties is seeking an organised, numerate and detail-oriented Bookkeeper to join its team. This is an excellent opportunity for an experienced accounts professional looking for a permanent role offering genuine responsibility, direct mentoring and opportunities for professional development within the property sector. This is a fully office based role located in North West London, offering generous holidays and on-site parking. Key Responsibilities: Process and reconcile bank receipts and payments, including tenant rental income, using MRI Qube. Maintain purchase and sales ledgers, including coding and processing supplier invoices. Prepare and issue rent demands and tenant invoices, including quarterly rent and service charge demands. Carry out regular bank, supplier, tenant and general ledger reconciliations. Assist with client account reconciliations. Monitor tenant accounts and...

Markets & Securities Services Operations - Assistant Vice President Location: London Contract Type: 6 Months Hybrid (Scope for extension) Our client, a leading financial institution, is seeking a dynamic and detail-oriented Assistant Vice President for their Markets & Securities Services Operations team. This pivotal role is designed for professionals eager to contribute to the evolving landscape of securities operations and regulatory compliance. Key Responsibilities: As the Assistant Vice President, you will play a crucial role in supporting regulatory changes, including the implementation of T+1, while ensuring smooth business-as-usual (BAU) processes. Your responsibilities will include: Trade Lifecycle Management : Execute and monitor end-to-end trade processing for Repo, Credit Bonds, and other fixed-income instruments. Tri-Party Management : Manage tri-party repo transactions and liaise with agents like Euroclear for seamless processing....

We are looking for an experienced Import Purchase Ledger professional to join our finance team. This role will be responsible for managing the purchase ledger process for imported goods, ensuring invoices are accurately processed, payments are made on time, and supplier accounts are maintained. The successful candidate will have strong attention to detail, excellent organisational skills and previous experience working within a purchase ledger environment, ideally with exposure to imports, freight, shipping or international suppliers . Key Responsibilities Processing a high volume of purchase invoices accurately and efficiently. Matching invoices against purchase orders, goods received notes and supporting documentation. Managing supplier accounts and ensuring statements are regularly reconciled. Investigating and resolving invoice discrepancies and queries. Processing invoices relating to imported goods, freight, customs, duties and shipping costs . Working...

Are you the next Active Humber trustee? Support us to encourage people across the Humber to benefit from an active lifestyle We currently have a vacancy for a trustee to join our Board to work with us to create a happier, healthier and stronger community across the Humber. To achieve our goals, we need a board of trustees who are as diverse as the people we are trying to reach. Active Humber is a registered charity and is one of 41 nationwide Active Partnerships, funded by Sport England to improve lives through physical activity and sport. Our vision is that the Humber is a place where everyone, every day is physically active. Our mission is to get the most physically inactive to be active. Our role is to help people think differently about physical inactivity. What is it like to be a Board Member at Active Humber? The Board at Active Humber is integral to what we are trying to achieve in the Humber. If you join us as a trustee you will help to lead...