Would you like to work for a company who truly believes in what they do? And where helping is more important than profits? If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you. Our client is committed to tackling fuel poverty and reducing carbon emissions whilst providing a first class customer service to those struggling to heat their homes. As they enter their 6th year their vision and ethos remains the same, and due to a period of growth you could become part of their dedicated Customer Service Team. Based in their Edinburgh office you would be responsible for managing all customer enquiries and the completion of service levels in line with SLAs and KPIs. The role of a Customer Service Agent requires you to liaise with local authorities, sub contractors and customers, and the same high level of service is expected for each. Alongside this your...

Transfers Officer 9 month FTC Edinburgh Hybrid £Competitive + excellent benefits + career progression Are you highly organised, detail-focused, and looking to grow your career in financial services operations? Do you enjoy problem-solving, working with data, and ensuring processes run smoothly? We’re looking for a Transfers Officer to join FNZ’s Investment Operations team in Edinburgh. In this role, you’ll manage the end-to-end process of assets transferring on and off the FNZ platform, ensuring accuracy, compliance, and outstanding client service. What you’ll be doing: You’ll play a key role in making sure assets move efficiently and accurately, liaising with fund managers, brokers, and internal teams to deliver a seamless transfer experience. Your responsibilities will include: Managing all transfer processes via electronic and paper methods Transferring platform holdings in and out of FNZ custody on a daily basis Issuing stock...