About the role We're looking for a Senior Payroll Officer to join our Payroll team at DS Smith's Business Service Centre in Caerphilly. In this position, you'll be responsible for administration and customer facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 5,000 colleagues. You'll be responsible for processing monthly payroll of employees, ensuring tax commitments are accurate, and overseeing the preparation and distribution of payslips to employees throughout the UK. You'll ensure relevant paperwork is processed in a timely manner, and quickly investigate and escalate any discrepancies to ensure optimal customer satisfaction. We will also ask you to collaborate with your team in management and resolution of any queries that come from the business, with a view to educate colleagues around the UK so that they can become more informed in the future. About you Significant understanding of HR and Payroll...

About the role We are looking for a proactive and detail-driven Customer Invoicing Administrator - Self Bill to join our Accounts Receivable team. This role is central to ensuring accurate, timely, and compliant invoicing for our self-bill customers. You will work closely with internal teams and external partners to maintain invoice integrity, resolve discrepancies, and support efficient cash collection processes. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering an exceptional internal and external customer experience. What you'll be doing Manage the end-to-end self-billing process for allocated customer accounts. Ensure invoices are generated accurately and in line with agreed contractual terms. Validate customer-provided data and reconcile any discrepancies promptly. Maintain accurate records and audit trails for compliance and reporting. Collaborate with...