Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all...

Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication...

Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working...

Join Our Team as a Remote Inbound Banking Customer Service Advisor! Are you ready to embark on an exciting journey in the banking sector? We're looking for enthusiastic Inbound Banking Customer Service Advisors to join our vibrant team! If you have a passion for helping others and providing outstanding service, this is the perfect opportunity for you! Contract Type: Temporary/12 month contract Hourly Rate: 13.87 Start Date: June 8, 2026 Working Pattern: Full Time Why Join Us? Be part of a dynamic and supportive work environment! Enjoy a competitive hourly rate of 13.87. Gain valuable experience in the banking industry. Work full-time hours with a schedule designed for success! What You'll Do: As an Inbound Banking Customer Service Advisor, you will be the friendly voice on the other end of the line, helping customers with their banking needs. Your primary responsibilities will include: Answering Inbound Calls: Respond to customer inquiries with enthusiasm and...

Quantity Surveyor / Commercial Analyst - Major Projects Construction Claims & Disputes Location: Bristol Duration: Start ASAP - December 2026 (possible extension) Sector: Major Projects / Construction / Infrastructure Reporting To: Assistant Project Accountant / Commercial Finance Lead Overview An opportunity has arisen for an experienced Major Projects Construction Claims & Disputes Quantity Surveyor to support the commercial and finance functions on complex infrastructure and construction projects near Bristol. This role will focus on contractual cost recovery, dispute resolution, commercial analysis, and financial reporting across major projects. Working closely with project delivery, commercial, and finance teams, you will play a key role in maximising contractual entitlement, supporting claims preparation, and resolving commercial disputes under NEC forms of contract. The successful candidate will combine strong quantity surveying and commercial...

Practice Group / Department: Accounts Payable - Newcastle Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.   With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our...

We have an exciting opportunity for you to join a progressive and friendly company as a Credit Controller/Accounts Receivable Specialist. This is a full time role in Dover, working Monday - Friday, 8:30am - 5pm , you will be paid between 26,000 to 28,000 depending on experience + 10% bonus based on your individual and company performance. Your next company offer incredible benefits : 25 days annual leave, free fruit each week, drinks from Costa, Career progression! As an Accounts Receivable Specialist , you will play a vital role in ensuring accurate, timely invoicing and effective receivables management. Working as part of a collaborative finance team, you will apply strong attention to detail, customer focus, and sound accounting principles to support business operations and growth. Key Responsibilities Create and issue customer invoices in line with individual requirements and strict deadlines Upload invoices to customer portals as required Monitor customer...

Payroll Manager - FTC 6 months About us Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting-edge POS systems to powerful payment gateway, ecommerce and in-app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in Private Equity funding from Alchemy, we process £1.2+ billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary: As part of our People function, we are seeking an experienced and...

The Role If you're looking for an insurance role that genuinely puts the customer at the heart of everything, this one stands out. You'll be joining an innovative, fast-growing Commercial Insurance Broker in Ipswich where the focus is simple: exceptional service and long-term client relationships. As part of a small and supportive customer care team, you'll be helping existing clients with: Policy amendments Updating personal or business details Renewal conversations, checking whats changed and offering guidance Providing quotes and answering day-to-day queries You'll be working alongside a team of 12 friendly, experienced colleagues who share knowledge freely and create a genuinely positive environment. This is a place where both the client experience and your own work experience matter. Why You'll Love This Role This is a brilliant opportunity to develop your career within a business that truly invests in its people. You'll benefit from: Structured...

Accountant - Bromley Job Title : Accountant Location: Bromley - 5 days in the office Salary: 35,000 - 40,000 Are you a detail-oriented finance professional looking for your next challenge? Our client, a dynamic SME based in Bromley, is on the lookout for a motivated and skilled Accounts Assistant to join their vibrant team. If you thrive in a fast-paced environment and are ready to make an impact, we want to hear from you! What You'll Be Doing : As an Accountant, you'll play a crucial role in maintaining the financial health of the organisation. Your responsibilities will include: Transaction Reconciliation: Handling bank and credit card reconciliations with precision Payroll Processing: Managing PAYE and NEST administration efficiently VAT Returns & HMRC Liaison: Preparing VAT returns and liaising with HMRC as needed Overseeing Construction Industry Scheme processes Year-End Accounts: Supporting the preparation of year-end accounts and engaging with...

Credit Control Team Leader Location: Birmingham - Head Office - Hybrid We are looking for an experienced and motivated Credit Control Team Leader to join our Head Office Finance team in Long Birmingham. In this role, you will lead and support the day-to-day activities of the credit control team, ensuring workflows are effectively managed and collection targets are consistently achieved. You will play a key role in driving cash collection performance, reducing aged debt, managing high-risk accounts, and delivering excellent customer service standards. The successful candidate will be an experienced credit professional with strong leadership skills, capable of motivating and developing a team while confidently handling complex customer disputes and escalations. Key Responsibilities Lead, motivate, coach, and support the Credit Control team to achieve daily, weekly, and monthly collection targets Monitor team workflows and performance to ensure operational efficiency and...

About us – Opening Up Wealth Together. FNZ Group believes everyone can create a better life by saving, investing, and managing their money well. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 24 million people from all wealth segments to invest in their future. The Role: Junior Fund Accountant (14-Month Fixed Term) Joining a team ranging in experience from recent graduates, through to colleagues who have progressed internally to professional qualification, this is an excellent career development opportunity. The key responsibilities of the department include: Providing a high standard Fund Accounting service to FNZ Ireland’s clients Valuing the funds in...

Accounts Payable Reconciliation Analyst Full-Time 6 Month Fixed Term Contract Are you highly organised with a sharp eye for detail and a passion for problem-solving? Arriva is looking for an Accounts Payable Reconciliation Analyst to join our Shared Services Finance team on a 6-month fixed term contract . In this pivotal role, you'll take ownership of reconciling supplier statements, resolving discrepancies, and driving improvements across our AP processes. This is a great opportunity to make an immediate impact in a fast-paced, collaborative finance environment. What you’ll be doing: Conducting timely and accurate reconciliation of supplier statements – proactively following up on critical suppliers where statements are not received Investigating and resolving discrepancies, missing invoices, and variances to maintain financial integrity Working closely with internal stakeholders and external suppliers to resolve issues and optimise processes...

Credit Control Team Leader Location: Birmingham - Head Office - Hybrid We are looking for an experienced and motivated Credit Control Team Leader to join our Head Office Finance team in Long Birmingham. In this role, you will lead and support the day-to-day activities of the credit control team, ensuring workflows are effectively managed and collection targets are consistently achieved. You will play a key role in driving cash collection performance, reducing aged debt, managing high-risk accounts, and delivering excellent customer service standards. The successful candidate will be an experienced credit professional with strong leadership skills, capable of motivating and developing a team while confidently handling complex customer disputes and escalations. Key Responsibilities Lead, motivate, coach, and support the Credit Control team to achieve daily, weekly, and monthly collection targets Monitor team workflows and performance to ensure operational efficiency and...

Our client is currently seeking an experienced Building Surveyor for Farnham. You will mainly deal with reinstatement cost assessments. The role will be office based 3 days per week. The Role Team Management and development responsibilities. Conduct thorough on-site inspections of residential, commercial, and mixed-use properties. Evaluate building layout, structures, materials, construction methods, and overall condition. Identify factors that may affect reinstatement costs, including age, specification, and any non-standard features. Calculate accurate reinstatement costs in accordance with RICS guidance, BCIS indices, and relevant industry standards. Apply appropriate cost indices and regional adjustments to ensure up-to-date and compliant valuations. Monitor cost fluctuations and construction market trends to maintain assessment accuracy. Produce clear, detailed, and professionally presented RCA reports within agreed SLA timeframes. Maintain...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Payroll Advisor Location: Warwick / 3 days on site Contract Type: 6 months contract with scope to extend About the Role An exciting opportunity has arisen for a detail-oriented and reliable Payroll Advisor to join a growing payroll team within a large UK-based organisation. This role will suit an experienced payroll professional with both in-house and/or bureau payroll experience who enjoys working in a fast-paced environment delivering accurate and compliant payroll services. You will play a key role in the end-to-end processing of multiple...

We are working with a growing accountancy firm in Brighton, East Sussex to hire an audit and accounts senior with an accountancy practice background to join their friendly and stable team. Based in lovely offices in central Brighton, this firm provides a full range of accounts, tax and audit services to businesses and not for profit organisations. They pride them selves on providing high quality work and fantastic levels of customer service. Due to ongoing growth they are looking for a new team member to work on audit assignments as well as preparing accounts and tax returns for a range of clients. The firm offers ongoing internal training and support and will also provide a study package towards completing your professional accounting qualification if required. About you: Already have experience of audit and preparing UK accounts and tax returns gained in an accountancy practice environment Studying towards AAT/ACA/ACCA, or recently qualified Self motivated, enthusiastic...

Administrator Meriden Salary: £27,000 - £30,000 Hours Monday-Friday 9am-5pm (Office based) We are looking for an experienced Administrator to join a friendly team working within Financial Services. You ll play a key role in a busy, collaborative team, handling everything from client communications to processing new business. You will be involved in: Support with day-to-day admin Manage diaries and coordinate meetings Prepare client review packs and follow-up actions Liaise with clients and providers Process new business Draft suitability letters and maintain accurate records You will have: 3+ years in experience in administration (ideally from Financial Services) Highly organised with great attention to detail Confident communicator with a proactive mindset Comfortable using Microsoft Office They company are offering a competitive salary, pension + BUPA healthcare (after probation) Free parking and Study support & career development...

Join Our Team as a Payroll Advisor! Are you a detail-oriented payroll professional looking for a new challenge? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client, a leader in the National Gas industry, is seeking a passionate and reliable Payroll Advisor to join their growing team. Pay Rate: 42,813 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP Your New Role As a Payroll Advisor, you'll play a pivotal role in ensuring accurate and timely payroll processing for approximately 2,200 employees. Your expertise in payroll regulations and processes will be invaluable as you help maintain compliance while delivering exceptional service. Key Responsibilities: Payroll Processing: Collaborate with the team to manage end-to-end payroll processing for two payrolls each month. Systems Management: Identify and address discrepancies in the...