Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a...

French Speaking Credit Control Jobs Your new company Hays is delighted to be partnering with a global organisation to recruit French-speaking Credit Controllers to join a high-performing Credit Control team.You'll play a key role in driving cash performance, reducing aged debt and supporting commercial teams all while ensuring full compliance with internal processes and legislation.If you thrive in a fast-paced environment, enjoy problem-solving and communicate fluently in both English and French, this role is for you. French-speaking Credit Control Permanent Full Time Hours - Hybrid working Bradford £28,000 - 30,000 depending on experience Your new role You will manage a portfolio of French-speaking customers, ensuring strong cash performance, smooth communication and effective issue resolution. Cash Collection - Drive timely collection of overdue invoices and maintain accurate follow-up notes. Resolve blocked orders quickly to support uninterrupted customer supply....

Do you have experience within Customer Service and Administration within Finance? Are you ready to take the next step in your career while making a real difference in the lives of others? We are on the lookout for a dynamic and detail-oriented Customer Service/Administrator. If you're passionate about the financial industry and enjoy working in a collaborative environment, this is the perfect opportunity for you! About Us: Our client believes in empowering our clients with the best financial solutions. The team is dedicated to providing exceptional service and innovative pension solutions that help individuals secure their financial futures. With a commitment to integrity and excellence, they pride themselves on being a trusted partner in the financial industry. What You'll Do: As a New Business Pension Administrator, you will play a vital role in ensuring the seamless processing of pension applications and managing client accounts. Your responsibilities will include:...

Job Title: Payroll Specialist Location: Manchester (Hybrid Working) Salary: Up to 33,000 My client is currently recruiting for an experienced Payroll Specialist to join a growing and fast-paced organisation based in Manchester. This is a fantastic opportunity for a payroll professional with client payroll experience who is looking to further develop their career within a supportive and collaborative environment. Responsibilities Process end-to-end payroll for a portfolio of clients on a weekly, fortnightly, and monthly basis Ensure payrolls are processed accurately and within strict deadlines Submit RTIs and ensure compliance with HMRC regulations Process statutory payments including SSP, SMP, and SPP Manage pension submissions and payroll reconciliations Handle payroll queries from clients and employees in a professional and timely manner Process BACS payments and maintain accurate payroll records Support with year-end payroll activities including...

Account Manager £27,000 plus bonus Manchester Embark on an exciting journey as an Account Manager with our thriving property management business in the heart of Manchester. This permanent role offers d the chance to be part of a global award-winning brand with big ambitions for growth. Key Highlights: Join a dynamic team and contribute to the management of a portfolio , with plans to expand to 2,000 within the next three years. Develop your skills in property management, business development, and client relations as you work closely with our lettings and property management teams. Be a key point of contact for our landlords, providing them with professional advice and ensuring a smooth experience throughout their journey with us. Preferred Requirements: Proficiency in Microsoft Office applications, particularly Excel and Word, to support administrative tasks. Exceptional customer service skills and a strong organizational mindset to manage a diverse...

Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are...

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor claims team and looking for a Motor Claims Handler to take ownership of First Notification of Loss (FNOL) and accidental damage claims. This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer. What you'll be doing: - Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently. - Manage a caseload of claims by phone and in writing, keeping every case moving. - Act as the main point of contact for policyholders and brokers, providing clear updates and guidance. - Spot and escalate any suspicious activity or potential fraud. - Prioritise your workload to meet service standards and deadlines. - Deliver a...

Position Title: Accounts Administrator (Fixed Term - 12 Months) Location: Leyland site, with travel to Thornton site as required Working Hours: 37.5 hours per week Monday to Friday Salary: 36,901.09 per annum Job Summary The Accounts Administrator will play a critical role in ensuring the accuracy and efficiency of financial operations. The post holder will be responsible for maintaining and reconciling purchase and general ledger accounts, administering payroll processes, and providing essential support to the Finance Department. This role requires meticulous attention to detail, strong organisational skills, and the ability to work effectively both independently and as part of a team. Key Responsibilities Financial Records Administration Maintain accurate and up-to-date financial records in line with policies and procedures Record financial transactions in ledgers and accounting systems Process invoices, payments, and statements...

Are you passionate about helping people ? Do you wish to start a career in retail banking sector? If so, we have an exciting opportunity for you on Preston high street! Permanent Preston (just a 10-minute walk from Preston train station) You will be the heart of the customer service team, forging strong connections with clients and guiding them through their journey both face to face and over the phone. Your expertise and guidance will ensure satisfaction as the customer seeks financial support. You will: Build and maintain lasting relationships with clients, understanding their unique financial needs from deposits to withdrawals and application processes. Provide expert advice around a range of products and services. Assist clients with account management, transactions, and inquiries. Identify opportunities to enhance customer satisfaction and loyalty. Collaborate with colleagues to deliver exceptional service and meet team goals. What We're Looking For: A friendly and...

Research Manager Equity Research Competitive Salary + Benefits Leeds Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference Due to internal progression and expansion we are seeking a future equity research colleague. As a Research Manager, you will be responsible for creating high-quality research material to support Portfolio Managers with stock selection and portfolio construction. The role is a global sector role, working with our six internally managed regional equity portfolios. This will involve the production and updating of insightful written research using internal and external sources of data and research, meeting agreed performance metrics and supporting portfolio construction through the inclusion of new holdings and the reduction/removal of existing holdings, all whilst ensuring you are acting in accordance with the Border to Coast investment process, procedures, and necessary...

Pensions Officer Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities Barnsley 12 Months Fixed Term Contract, Full Time (x5) We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive and empowering. Take a look at our LinkedIn page to find out more about us and see what we ve been up to recently! What you ll be doing: You will play a key role in delivering a high-quality, customer-focused pensions...

This is a rare opportunity to join one of the most highly regarded companies in the region in a truly influential board position as UK Finance Director. Part of the multinational B Braun group, the UK operation has been a significant part of the Sheffield business landscape since beginning operations in the city in 1988 - now employing over 1,200 people at its UK Head office just to the north of the city. Client Details With a turnover of over £300m and very strong profitability the UK business is the 3 largest in the group, supplying over 5,000 different products to more than 250 customers including every acute NHS Trust in the country. The business is very proud that what they do makes a real difference to patient care in the UK and they are now looking to recruit a Finance Director who will share in this feeling, and be motivated to take on a role that provides autonomy and opportunity to help continually improve the delivery of the work B Braun do. This role reports...

An opportunity for an Assistant Accountant to join an established business in Altrincham. This key role is to support the accountant in the financial control of the business; ensuring all given tasks are carried out accurately and efficiently. Duties & responsibilities: Assist in monthly management accounts preparation Reconcile Contracts module periodically to ensure procedures are being followed Reconcile and clear Nominal Ledger accounts as instructed Control hire fleet invoicing, on and off hiring, asset register Input and code cash book payments/receipts Maintain accurate Fixed Asset/Demo/SDH/Used Write Down schedules Support any data entry into computer system Assist in preparation of year end accounts Maintain Company petty cash records Administer insurances, Company vehicle records, MOTs and Taxes Prepare VAT return quarterly Prepare Bank reconciliation Periodically check petty cash/parts floats To be aware of company policy relating to Health and...

Do you enjoy owning the numbers and being the trusted finance voice for operations? Are you confident in leading teams while keeping tight control of multi-site financial reporting? Do you want a finance role where accuracy, insight, and integrity truly matter? Here at GXO, we are currently recruiting for a Finance Manager to join our Wigan team, supporting our customer, Heinz. This is a key customer-facing role focused on delivering commercial performance, driving profitability, and maximising retention. You will use data and insights to challenge and support operations, identify opportunities for improvement, and maintain high service standards. Leading an established team, you will play a pivotal role in enhancing service delivery and strengthening customer relationships. This is a full-time, permanent position, working Monday to Friday 09:00 to 17:00. This role is hybrid with the requirement to be onsite 4 days per week. We are happy to consider the hours 08:00 to 16:00...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The role is responsible for delivering high-quality financial reporting, analysis, and decision-support to the Senior Leadership Team and site management. The position supports effective month end closing process, cost control, budgeting, forecasting, and compliance with internal controls, while acting as a strong business partner across the organisation. Key Responsibilities Monthly Financial Reporting & Analysis Prepare...

Integrator 6 Month Contract Halifax (2 days) Join Our Dynamic Team as an Integrator! Are you ready to be at the forefront of transformation? Our client is seeking a talented Integrator to drive seamless change across teams! If you thrive in a fast-paced environment and love collaborating with diverse stakeholders, we want to hear from you! Purpose of the Role : As an Integrator, you will play a critical role in coordinating delivery and managing dependencies between teams. You will oversee complex and high-risk implementations while supporting both business and technology change initiatives. Your expertise will be essential in ensuring that our projects are delivered safely and successfully. Key Responsibilities : Collaborate with the Product Owner & Customer Journey Manager to develop a well-structured sequence for integration-related tasks, aligning with desired change outcomes. Catalogue and manage dependencies between our lab and other internal...

Trainee Accounts Assistant An excellent opportunity for an ambitious college leaver to begin a career in accounting and finance within a growing engineering and manufacturing organisation. Gain hands-on experience in management accounts, reconciliations, forecasting, cash flow reporting and financial administration while studying towards an AAT qualification. If you’ve also worked in the following roles, we’d also like to hear from you: Trainee Accountant, Accounts Assistant, Finance Administrator, Junior Finance Assistant, Accounts Clerk This role is known internally as a Trainee Accountant   SALARY: Apprenticeship Level + Study Support + Benefits       LOCATION: Barnsley, South Yorkshire (S73) – 100% Site Based        JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 3.45pm   Excellent Career Progression Opportunity After the initial training there is...

Job Type: Permanent Build a brilliant future with Hiscox   Position:                      Senior Internal Auditor Reporting to:               Audit Director Location:                     York or London The team The Group Internal Audit team provides independent and objective assurance and advice to the Group Audit Committee, and to the Boards of Directors of the companies within the Group, over the processes and systems of control and risk management operating in the Group.  Its scope covers all aspects of the Group and its activities.  It also liaises closely with other monitoring functions across the Group, including Group Compliance and Group Risk.  Its Audit Plans are developed using a risk-based approach. The Vision for the Group Internal Audit team is ‘To be recognised as a leading edge audit function among its peer group, which provides robust assurance and value creating insight and challenge through the excellence of its people, processes and...