Incident & Problem Analyst Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a highly organised and analytical Incident and Problem Analyst to support the effective management of IT incidents and problems across the organisation's technology landscape. You will also play a key role in continuous improvement initiatives, helping to strengthen operational resilience and safeguard critical business services by applying best practices and supporting governance activities across the technology estate. Key Responsibilities: Monitor and manage incidents across EMEA, to ensure timely resolution and minimal disruption to banking services. Coordinate with regional IT teams and global support functions to escalate and resolve high-priority and major incidents effectively. Lead or...

Incident & Problem Manager Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking an experienced and governance-focused Incident and Problem Manager to oversee the effective management of IT incidents and problems across the organisation's technology landscape. In this critical role, you will ensure that incidents, including major incidents, are resolved promptly to minimise business disruption and that underlying problems are identified, analysed, and addressed to prevent recurrence. You will provide strategic and operational oversight of incident and problem management processes, ensuring robust governance and compliance with regulatory and operational resilience frameworks, including DORA. You will also drive continuous improvement initiatives, strengthen operational resilience, and...

RM Recruit are working with a Government funded organisation to recruit an Interim Head of Finance (Projects) for their team. With an initial duration of 3 months, this contract requires the management of an end to end review of the entire finance process to identify challenges and recommend/implement improvements. Areas for specific focus will include, but not be limited to: Building a review of current the current cloud based finance systems against other ERP products under lie consideration A review of the finance team structure (currently 12 team members) and how it will be required to adapt against the background of forecast business growth Improving on the current MI reporting in place and the accessibility of information Process mapping of the end to end finance lifecycle and improving upon existing internal policies and procedures Meeting with existing team members to identify the challenges they encounter and mentor them through change whilst all key...