Credit Control A varied opportunity to join a busy accounts team, combining credit control responsibilities with contract administration. You'll be responsible for maintaining customer accounts, supporting debt collection activities, and managing a central register of company contracts to ensure records remain accurate, organised and up to date. Key Responsibilities Manage day-to-day credit control, customer accounts and sales ledger administration. Maintain accurate customer records and reconcile customer accounts. Communicate with customers and internal teams regarding overdue invoices and account queries. Support month-end processes, reconciliations and continuous improvement initiatives within the finance function. Maintain a central contracts register and filing system for all company agreements. Track contract renewals, expiry dates, amendments and notice periods. Coordinate new contracts and renewals, ensuring documentation is completed, approved and stored...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Payroll & Pensions Administrator Location: Liverpool City Centre (Hybrid Working Available) Salary: 33,000 - 35,000 Contract: Permanent Hours: Full time, Monday to Friday, 9am - 5pm (35 hours per week) The Opportunity We are seeking a detail-oriented and analytical Payroll & Pensions Administrator to join a busy People Operations team based in Liverpool. This is a fantastic opportunity for an experienced payroll and pensions professional to play a key role in the administration, coordination and reconciliation of payroll and pension processes across multiple jurisdictions including the UK, Jersey, Guernsey and Ireland. Working within a specialist team, you will help ensure payroll and pension activities are delivered accurately, compliantly and within strict deadlines while operating within an ever-changing regulatory environment. Key Responsibilities As Payroll & Pensions Coordinator, you will: Administer pension auto-enrolment and...

Pension Administrator Location: Liverpool City Centre (Hybrid - 1 day from home after training) Salary: 27,000 - 34,000 (depending on experience) + annual bonus Hours: Monday to Friday, 9:00am - 5:00pm (flexible start and finish times available) Excellent benefits The Opportunity We are looking for an experienced Pension Administrator to join a growing and dynamic team based in Liverpool City Centre. This is a fantastic opportunity to take full ownership of a portfolio of pension clients, managing cases from onboarding through to ongoing administration. This role sits within a busy operations team and is ideal for someone with strong technical knowledge, excellent attention to detail, and a passion for delivering high-quality service to clients and advisers. This opportunity offers a basic salary of up to 34,000 with an additional annual bonus up to 7%. Skills & Experience Proven experience / strong knowledge in pension administration Strong...

Insurance Support Advisor Salary - £27,000 to £30,000 per annum (dependant on experience) Hours Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries...