Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. As well as a salary starting from 24,000 for a 35-hour week you can expect two fixed pay increments of 750 each in your first year (the first after your 6 months' probation, then at the end of your first year on completion of a competency assessment). We also offer free parking, on-site gym, 'lunch on us' scheme, and subsided on-site nursery - not to mention an impressive range of company benefits including 25 days' paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes . We also provide hybrid working which gives you the best of both worlds. You don't have to bring us banking or even customer service experience, but there are essential skills that...

Job Title: Customer Service Administrator Salary: 24,000 per year Location: Sheffield Hours of Work: Full time, between 8am-6pm Duration: Permanent Start Date: ASAP Are you a proactive and organised professional with a knack for customer service? Our client, a fast-growing family-run business in Sheffield, is looking for a Customer Service Administrator to join their busy office team. This is a fantastic opportunity to step into a role where you'll make a real impact and grow with the company. Key Responsibilities As the Customer Service Administrator, you will: Deliver excellent customer service via phone and email Manage enquiries and provide support to customer accounts Carry out general office administration tasks Handle basic accounting duties, including accounts receivable/payable and general ledger Respond to internal emails within agreed KPIs Ideal Candidate We're looking for someone who: Has experience in office administration or customer...

Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver...

Operations Manager - Collections Location - Manchester - City Centre - Hybrid 3 days office and 2 days at home Salary - 60,000 DOE plus yearly bonus Start date - ASAP Working Hours - 37.5 hours Why Join Us? Our Client pride's themselves on delivering exceptional service to their clients. Are you an energetic and ambitious leader with a passion for management! We are looking for a Collections Operations Manager to join our client based in City Centre of Manchester due to start ASAP. Role Purpose: Lead and mentor a team of 5 Team Leaders across Collections and customer service to achieve the departmental key performance indicators. Create an inspiring and motivating customer centric culture. Provide regular feedback to Team Leaders to support their development. Identify developmental gaps in the department and plans how these will be closed. Develop and implement strategies to enhance the efficiency and effectiveness of Collections and Customer Service. Define and...

Mortgage Advisor - Manchester City Centre Full-Time Hybrid Working OTE £50,000 Basic Salary £35,000 Benefits Package Up to 25 days' annual leave plus bank holidays Your birthday off every year Healthcare cash plan Contributory pension scheme (matched up to 5%) Cycle to work scheme Life assurance Long service awards Modern city centre offices with step-free access Hybrid working available after probation (minimum 3 days onsite per week) The Opportunity Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you. Key Responsibilities Manage inbound leads across multiple channels Deliver outstanding customer service by evaluating...

Would you like to be apart of Vital energi's growth? If so we are currently recruiting a Credit Control Administrator to support various finance administration duties for prepayment and credit billing services within our Metering & Billing Team based in our Blackburn head office. Who are Vital Energi? Here at Vital Energi we are a leading provider of renewable energy infrastructure and systems to the public and private sector. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings. We have, and continue to, work on ground-breaking projects throughout the UK that are really making a difference to achieve our Net Zero targets, and we were recently recognised for this by our Industry Association, awarding us the Contribution to Net Zero award. Roles and Responsibilities Reporting to the Billing Team Leader you will be responsible for: Posting of daily cash...

Entry Level Apprenticeship | Accounts Assistant Apprentice An excellent opportunity for someone looking to start a career in finance, developing skills in bookkeeping, invoicing, data entry and CRM systems while working towards AAT Level 2. NO EXPERIENCE REQUIRED – FULL APPRENTICESHIP TRAINING PROVIDED This is an ideal position for someone looking to start their career in accountancy / finance or for those looking for a career change.   SALARY: £7.55 per Hour + Benefits including Full Training LOCATION: Macclesfield, Cheshire, North West England JOB TYPE: Full-Time, Apprenticeship 15 Month Fixed Term Contract (Potential to go permanent)   PLEASE NOTE: You MUST be interested in achieving AAT level 2 qualification   APPRENTICESHIP TRAINING Level 2 AAT – up to 15 months 20% off the job learning within the workplace with Macclesfield College   JOB OVERVIEW We have a...

Job Title: Head of Commercial Sales Location: UK (with regular travel) Salary: 90-120K Competitive + Benefits and commision About the Organisation This is a well-established, not-for-profit health cash plan provider with a strong heritage and a clear mission: to make better health accessible for everyone. The organisation serves tens of thousands of customers and reinvests profits into community health and wellbeing initiatives. With a bold growth agenda, the organisation is focused on sustainable expansion through new product development and diversification of distribution channels. A key strategic priority is strengthening corporate sales via insurance intermediaries and broker networks, which dominate the large corporate benefits market. The Opportunity We are seeking a dynamic Head of Commercial Sales to join the senior leadership team. This is a pivotal role reporting directly to the CEO, responsible for shaping and executing the commercial sales strategy across all...

Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference At Border to Coast our purpose is to make a difference and we re looking for a keen Compliance Officer (Advisory) to join our award-winning team. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We re the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. We re recruiting this position to strengthen our compliance advisory capability, ensuring we continue to meet our regulatory obligations and support the business with expert guidance as we grow and evolve. The role - what you'll be doing As a Compliance Officer (Advisory) your role...

Join Capita Public Service as a Lead HR & Payroll Services Functional Analyst Capita is seeking an experienced Lead HR & Payroll Services Functional Analyst to deliver the design and implementation of HR and Payroll services for a strategic client programme. This is a unique opportunity to shape high-quality service delivery and user experience in a multi-phase transformation initiative. Reporting to the Capita Operations Workstream Lead, you will play a leading role in the development of Capita’s HR & Payroll service design, ensuring alignment with client requirements and Capita’s solution capabilities. You’ll manage a team of Functional Analysts & SMEs, contribute to the Capita Service Blueprint and Operating Model, and oversee the creation of Standard Operating Procedures and test scripts. Your work will be central to delivering a seamless, user-centric service experience across Capita and its strategic client. Ready to lead a high-impact programme and shape...

About the role Working within the Payroll Manager Service team, you'll be responsible for supporting our clients with their day-to-day payroll tasks, providing them with the payroll expertise that they may not have in-house, and ensuring that their payrolls run efficiently and accurately. You'll assist both the clients and the employee users with payroll and systems queries, and should also be seen as a subject matter expert for this across the wider business. You'll be focused on service delivery and providing a great client experience. This is a full time, permanent role working 3 days in our Swinton office. Key responsibilities include: Managing a strategic group of clients, ensuring their payrolls are fulfilled timely, accurately and securely. Building close working relationships with both the clients and the team. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client...

Are you an experienced Credit Controller looking for a 6 month fixed term contract. Then this could be the opportunity for you! As a result of a recent acquisition, we are looking for a Credit Controller to work with a small collaborative team. This will be the ideal opportunity for someone that enjoys a challenge as the business has recently implemented new processes and technology to support the workflow. Responsibilities: Proactively chasing payment of AR balance for allocated customer portfolio Log chasing comments in the accounting system on all communication with customer. Disputes Management - Raise queries/disputes to sales/client services contacts and monitor and chase closure accordingly Liaising with Operation/Sales Managers on all matters in relation to Credit & Collections. Blocking accounts as per process and escalation Ensure the issue of copy invoices and appropriate invoice backup where appropriate. Account Reconciliations Supplying...

Location: Cheadle, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that...

Location: Cheadle, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that...