Senior Infrastructure Engineer / Systems Engineer
- Guide Dogs
- Hybrid (Reading, Berkshire, UK)
- 10 Dec, 2025
Job Description
Senior Infrastructure Engineer / Systems Engineer
An excellent opportunity to join our team at Guide Dogs for an experienced Senior Infrastructure Engineer / Systems Engineer to support, maintain and improve complex IT infrastructure environments, using technologies such as Azure, Microsoft 365, networking and virtualisation.
If you’ve also worked in the following roles, we’d also like to hear from you:
IT Infrastructure Specialist, Network Engineer, Systems Administrator, Cloud Engineer, IT Engineer
SALARY: £42,800 to £50,138 per annum (depending on experience) + Excellent Benefits (see below)
LOCATION: Hybrid Working with 1-2 Days per Week onsite in Reading
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Senior Infrastructure Engineer / Systems Engineer where you will help ensure infrastructure services remain resilient, secure and operational across hybrid and cloud platforms.
As a Senior Infrastructure Engineer / Systems Engineer you will work closely with colleagues and suppliers to resolve complex issues, deliver technical improvements, and contribute to on-call, incident management and project work, using technologies such as virtualisation, Azure, Microsoft 365 and networking.
The Senior Infrastructure Engineer / Systems Engineer will play a key role in supporting automation, configuration management, business continuity and disaster recovery, while contributing to service improvements that enhance stability and user experience.
DUTIES
Your duties as the Senior Infrastructure Engineer / Systems Engineer include:
- Providing Technical Leadership: Ensuring core infrastructure is operationally fit for purpose
- Troubleshooting & Performance Analysis: Identifying and resolving complex issues
- Delivering Infrastructure Projects: Planning, installing and maintaining components and services
- Automating Processes: Creating scripts and tools to streamline deployments
- Maintaining Documentation: Ensuring operational procedures remain accurate and effective
- Managing Configuration: Supporting configuration management strategies and standards
- Supporting Project Teams: Understanding requirements and implementing appropriate solutions
- Liaising With Stakeholders: Communicating with suppliers, internal teams and users
- Enhancing Security Posture: Assisting with the deployment of security measures
- Maintaining Core Systems: Installing, configuring and supporting software and hardware
CANDIDATE REQUIREMENTS
ESSENTIAL
- Previous experience in infrastructure and networking across cloud and hybrid environments
- Experience with Microsoft technologies including Active Directory, Azure, Microsoft 365 and PowerShell
- Experience with networking including firewalls, routing, switching, VPN and wireless
- Ability to meet conflicting demands and manage workloads effectively
- Skilled in producing clear technical documentation
- Ability to explain technical concepts to non-technical audiences
- Experience with troubleshooting virtualised, cloud and endpoint environments
- Strong decision-making, planning and problem-solving skills
- Eligibility to work in the UK
DESIRABLE
- Experience with Azure InTune, Hyper-V, PKI and Group Policy
- Experience with DHCP, DNS, authentication platforms and security tools
- Experience with storage, backup and disaster recovery technologies
- Knowledge of monitoring tools, scripting, Linux or Mac device management
- PRINCE2 or advanced vendor certifications
BENEFITS
- Generous annual leave: 26 days rising to 28 days after three years, plus bank holidays
- Employee Assistance Programme providing confidential wellbeing support
- Wellbeing Buddies offering confidential peer support
- Menopause Champions providing dedicated guidance and resources
- Cycle-to-work scheme with a wide range of bike options
- Eye care vouchers for free tests and VDU glasses contributions
- Hearing tests for colleagues working in kennel environments
- Discounts and cashback across retail, supermarkets, travel and more
- Pension scheme with employer matching plus 2%, up to 9% employer contribution
- Life assurance at four times salary, with options to increase cover
- Flexible benefits allowance (3% of salary) for gym memberships, health plans, dental insurance, travel insurance, critical illness cover, additional life assurance and the option to buy or sell annual leave
As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check.
The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.
Please note: we reserve the right to close any of our vacancies early.
NO AGENCIES PLEASE
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14183
This job is being advertised by AWD online on behalf of Guide Dogs
Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Reading, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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Job Ref:
Working at Guide Dogs
Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference - and change lives.
If you feel that you are committed to our vision, purpose and values, and are dedicated to helping create a society in which blind and partially sighted people enjoy the same freedom of movement as everyone else, then find out a bit more about us and the benefits of working with us.
Working at Guide Dogs
Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference - and change lives.
If you feel that you are committed to our vision, purpose and values, and are dedicated to helping create a society in which blind and partially sighted people enjoy the same freedom of movement as everyone else, then find out a bit more about us and the benefits of working with us.
What we offer you
We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.
As a member of staff we offer you a wide range of benefits to suit your individual needs:
- 35 hour working week
- 26 days’ holiday plus bank holidays - Rising to 28 days after three years' service
- Defined contribution group personal pension plan - Guide Dogs matches employee contributions plus 2% up to a maximum of a 9% employer contribution
- Life assurance - A core benefit of 4 times salary
- Flexible benefits - An amount equivalent to 3% of salary is given to employees to purchase benefits from a suite of well-being products
- Discounts and cash-back scheme - Access to discounts on goods and retail vouchers and cash back on purchases for supermarkets, clothing, electrical goods, travel, eating out, insurance and much more
- Employee assistance programme - A free-phone confidential helpline to provide unlimited access to advice, information and face-to-face counselling support, where appropriate
- Occupational sick pay - Enhanced above the statutory minimum
- Occupational maternity, paternity and adoption pay - Enhanced above the statutory minimum
- Child care vouchers - Enabling NI savings to be made on child care costs
- Eye care vouchers - Free eye tests and if needed specifically for VDU work, a contribution towards glasses
- Hearing tests - Free hearing tests for employees working in our kennels
- Dogalogue 10% discount - A 10% discount on orders from the Guide Dogs official shop
Diversity Statement
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an interview to all disabled applicants who meet the essential criteria for the job.
Safeguarding Statement
Guide Dogs is committed to ensuring that children, young people and adults at risk who come into contact who come into contact with Guide Dogs staff and volunteers are treated with respect, and are free from all forms of abuse or mistreatment. We are also committed to ensuring that all staff and volunteers are aware of their responsibilities, and have the knowledge and skills necessary to promote and maintain the welfare and safety of those with whom they come into contact.