Housing Support Worker

Blacon, Cheshire West & Chester Full-Time Community-Based Role

Are you passionate about supporting individuals and families affected by domestic abuse to rebuild their lives, regain independence and achieve positive outcomes?

We are recruiting for a Domestic Abuse & Housing Support Worker to join a well-established charitable organisation delivering specialist support services across Cheshire West & Chester. Working within dispersed safe accommodation and resettlement services, you will provide trauma-informed, person-centred support to individuals and families affected by domestic abuse.

This is a rewarding opportunity to join a values-led organisation committed to empowering people to make positive choices, build resilience and create safer futures.

As a Domestic Abuse & Housing Support Worker, you will work directly with survivors of domestic abuse, supporting them through their recovery journey while helping them access the services, resources and practical assistance needed to achieve long-term independence.

You'll manage a caseload of clients across community-based accommodation settings, providing emotional and practical support while ensuring safeguarding remains at the heart of service delivery.

• Deliver trauma-informed, person-centred support to individuals and families affected by domestic abuse.
• Support clients to develop and work towards personal goals and independence.
• Complete support plans, risk assessments and safety plans tailored to individual needs.
• Empower service users to make informed choices and build safer futures.
• Signpost and refer clients to specialist agencies and services.
• Support access to housing, benefits, healthcare, education and employment opportunities.
• Maintain accurate records, case notes and support plans.
• Work collaboratively with partner agencies and stakeholders.
• Promote equality, diversity and inclusion throughout service delivery.
• Maintain professional boundaries, confidentiality and safeguarding standards.
• Ensure compliance with organisational policies, procedures and best practice.

We are looking for a compassionate, resilient and motivated individual who is passionate about supporting vulnerable people to achieve positive outcomes.

• Domestic Abuse Services
• Housing Support
• Homelessness Services
• Mental Health Support
• Family Support
• Resettlement Services
• Tenancy Sustainment
• Community Outreach
• Floating Support
• Recovery Services
• General Support Work

• Experience supporting vulnerable individuals, families or communities.
• Understanding of domestic abuse, safeguarding and trauma-informed practice.
• Excellent communication and relationship-building skills.
• Ability to manage a varied caseload and prioritise effectively.
• Strong administration and record-keeping skills.
• Ability to work independently and as part of a wider team.
• Professional, empathetic and non-judgemental approach.

• Experience within domestic abuse, housing, homelessness, mental health or community support services.
• Knowledge of risk assessment and support planning.
• Full UK driving licence and access to a vehicle.

• NEST Pension Scheme
• Health Cash Plan including counselling, dental and optical support
• Gym and wellbeing discounts
• Cycle to Work Scheme
• Technology Purchase Scheme
• Christmas Savings Scheme
• Flexible Working Arrangements
• Buy or Sell Annual Leave Options
• Paid Time Off for Medical Appointments
• Employee Recognition & Long Service Awards
• Charity Worker Discounts
• Employee Referral Bonus Scheme
• Free Parking

This is more than just a job. It's an opportunity to help survivors of domestic abuse regain confidence, rebuild their lives and move towards a safer and more independent future.

If you're passionate about empowering people, creating positive change and making a genuine difference in your community, we'd love to hear from you.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.