Credit Controller - Accounts Receivable

Credit Controller - Accounts Receivable

Location: Westbury, Wiltshire

Salary: £26,436.80 annual equivalent, based on 40 hours per week

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 9:00am-5:30pm

Benefits: 23 days' holiday plus bank holidays, birthday leave, pension, enhanced family leave pay and wellbeing support

Applicants must have the right to work in the UK.

ISQ Recruitment is recruiting a Credit Controller for a well-established automotive business in Westbury. This is an opportunity to take ownership of customer accounts within a busy finance team, with weekday working hours, ongoing development and a comprehensive benefits package.

If you have experience in credit control, accounts receivable or sales ledger collections, this role offers the chance to put your skills to work managing overdue balances, resolving queries and building positive customer relationships.

The Role

You will support the business's cash flow by keeping customer accounts accurate and payments on track. Working closely with customers and internal departments, you will investigate discrepancies, prioritise overdue debt and help resolve issues that delay payment.

Key Responsibilities

• Manage customer accounts and review credit limits in accordance with company procedures.
• Monitor aged debt and follow up overdue invoices by telephone and email.
• Secure payments while maintaining professional customer relationships.
• Allocate incoming payments accurately and reconcile customer accounts.
• Investigate invoice disputes, payment differences and account queries.
• Work with internal teams to resolve billing discrepancies promptly.
• Identify higher-risk balances and maintain clear records of collection activity.

What We're Looking For

• Previous experience managing customer accounts, aged debt and payment collections.
• A sound understanding of credit control and accounts receivable processes.
• Experience with cash allocation and account reconciliation.
• Good working knowledge of Microsoft Excel.
• Confident communication skills and a professional approach to payment discussions.
• Strong attention to detail, organisation and the ability to manage competing priorities.
• A discreet approach to confidential financial information.

What's on Offer

• 23 days' annual leave plus bank holidays, with an increase after five years' service.
• An additional day off for your birthday.
• Company pension and death-in-service benefit of four times salary.
• Enhanced maternity and paternity pay.
• Employee Assistance Programme, wellbeing support and access to a 24-hour online GP.
• Training, mentoring and opportunities for career development.
• Employee recognition and long-service rewards.

Appointment may be subject to a satisfactory DBS check. Please let ISQ Recruitment know if you require reasonable adjustments during the recruitment process.

ISQ Recruitment Ltd is acting as an employment agency in relation to this vacancy.