Job Description
Safeguarding Investigator
Full Time / 37.50 hours per week / Monday to Friday
Remote with some travel to our Nurseries and our offices in Northampton and London
Salary From £43k per annum
Closing Date for this role: 15th August 2026
All applicants need to attach an up-to-date CV to be considered
Purpose of Role:
The Safeguarding Investigator is responsible for leading and delivering safeguarding investigations across a range of complexity, from low-level concerns through to complex, high-risk and sensitive cases. Applying professional curiosity, sound judgement and robust risk assessment, and working closely with operational leaders, HR, Legal, Regulatory Specialists and external agencies, the role ensures safeguarding concerns are investigated thoroughly and effectively, risks to children are identified and managed, and learning is captured to strengthen safeguarding practice across the organisation. All investigations will be thoroughly documented, with clear records of evidence, findings, decisions, and the rationale underpinning outcomes.
What We Can Offer You:
Our benefits include, but are not limited to;
Flexible working and holiday entitlements
Discounted childcare
Quarterly Employee Appreciation Weeks
Annual gala award evening
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Why Bright Horizons?
Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted.
We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
Key Accountabilities
Concerns are identified and acted upon promptly.
Appropriate referrals are made to the LADO, Children's Services, Police and/or Ofsted where required.
Risk to children has been assessed and mitigated at all stages of the investigation.
Consideration is given to the Voice of the child throughout the process
Evidence of any bias and the impact on the Safeguarding Culture is identified and followed up
Accurate records and decision-making rationales are maintained.
Leaders maintain oversight of the concern and took appropriate action.
Learning is identified and used to improve practice
Key Accountabilities:
Assess, monitor and manage actual or potential risks to children throughout the investigation process, ensuring appropriate safeguarding measures are implemented, reviewed and escalated where necessary.
Ensure the child's welfare, lived experience and voice are central to investigation planning, decision-making and recommendations.
Ensure investigation findings, conclusions and recommendations are proportionate, evidence-based and supported by clearly documented rationale.
Handle sensitive information in accordance with data protection legislation, confidentiality requirements and information-sharing protocols.
Lead and manage the end-to-end delivery of safeguarding investigations, ensuring all cases are handled thoroughly, consistently and within defined timelines.
Conduct a wide range of safeguarding investigations using professional curiosity to ensure all relevant lines of enquiry are explored.
Conduct safeguarding investigations with an understanding of the Local Authority Designated Officer (LADO) process, ensuring that investigation findings, emerging concerns and any subsequent allegations are evaluated promptly and escalated to the LADO where thresholds are met or further consultation is required.
Apply defined internal/external thresholds and criteria to determine appropriate investigation approach
Produce clear, accurate and evidence-based investigation reports, findings and recommendations.
Maintain comprehensive, structured and compliant case records and documentation.
Ensure all investigations are conducted in line with safeguarding, legal and regulatory requirements
Participate in quality assurance activity across safeguarding investigations, providing robust scrutiny of practice, decision-making and record keeping ensuring investigations are thorough, evidence-based, compliant and child-focused.
Work closely with the Head of Investigations on more complex or high-risk cases, escalating where appropriate
Support coordination of cases requiring regulatory notifications, ensuring clear and accurate information
Identify themes or learning from cases and contribute to continuous improvement and share with wider safeguarding team.
Provide clear updates and reporting on investigation progress, risks and outcomes to stakeholders
Collaborate with Operations, HR and Legal to ensure a coordinated and consistent approach to safeguarding cases
Essential Experience:
Experience conducting safeguarding investigations or managing complex casework
Strong understanding of safeguarding processes and principles
Ability to assess risk and manage cases effectively
Experience producing clear and accurate case documentation
Strong organisational and prioritisation skills
Desirable Experience:
Experience within early years, education, childcare, healthcare or other safeguarding-focused environments
Experience working with regulatory bodies, Local Authorities or inspection frameworks
Knowledge of employment processes relating to investigations (e.g. disciplinaries)
Qualifications:
Safeguarding or investigation-related training or accreditation – Desirable
Personal attributes
Strong attention to detail and commitment to quality
Good judgement and decision-making skills
Professional and calm handling of sensitive issues
Strong communication and collaboration skills
Organised and able to manage multiple cases
Demonstrates behaviours aligned with HEART principles, acting with Honesty, Excellence, Accountability and Respect
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.
Proud to be a Great Place to Work for 20 years. Apply today!
We look forward to receiving your application.
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.
We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.
Proud to be a Great Place to Work for 20 years. Apply today!
We look forward to receiving your application!
