Client Partner

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Job Description:

Grow the value of client account (s), through deepening client relationships and networks to bring new insight to client’s strategic and operational priorities and transformation agenda
• Proactively build, prioritise and align account growth plans, supported by win strategies to meet account growth plans and targets; drawing on sales and pre-sales team to support sales
execution as appropriate
• Lead qualification recommendations, through sales governance, ensuring opportunities & proposals adhere to commercial, operational and architectural standards
• Rigorous sales forecasting and management of the sales pipeline (using the full Salesforce capability) to enable accurate data-led sales planning, reporting & performance
• Model effective use of account planning and management tools and approaches to drive sales performance and deliver account growth
• Works in partnership with Business Development to on-board and ensure a smooth transition of new business into client account management
• Works in partnership with clients to identify and crystalise solutions to improve their existing service or address new service requirements
• Develops win strategies that maximise profitable growth by engaging (1) new customer & product insight & innovation into retender opportunities, (2) business development, proposition &
pre-sales teams to co-create solutions to address new client needs , (3) Transactional Sales team to quote and close sales for standard services
• Inspires, motivates a high-performing account management team by modelling and instilling a culture of account-based sales excellence, coaching and performance management
• Identifying where the division can bring new value to the client through service innovation and / or new services that meet the client needs

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