Job Description
As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
BASIC SALARY: up to £45,000
BENEFITS:
Company van (insured, taxed, and fuel covered)
Paid from the moment you leave home
Enhanced overtime rates (1.3x, 1.5x, 2x)
Professional development including EV & Hydrogen training
IT and diagnostic equipment provided
Life insurance
Medicash health scheme
Discounts with major retailers
LOCATION: Across the Midlands
JOB DESCRIPTION: Field Service Engineer - Commercial Vehicle, Transportation
One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
Your responsibilities will include:
Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
Providing technical support directly to customers on-site
Completing warranty and campaign repairs to the highest standard
Identifying root causes and feeding valuable technical information back to the engineering team
Estimating repairs and supporting the Parts & Service team
Promoting service solutions and genuine parts where appropriate
Working closely with Regional Service Managers and customer workshops
Travelling between customer sites and occasionally attending factory training or supporting other locations when required
PERSON SPECIFICATION: Field Service Engineer - Commercial Vehicle, Transportation
We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
You'll ideally have:
NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
Strong mechanical and electrical fault-finding skills
Experience using diagnostic equipment
A willingness to travel and occasionally stay away from home when required
THE COMPANY:
Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
REF: AM18594, Wallace Hind Selection
Job Ref:
