Programme Test Manager

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Job Description:

This is a senior, programme-level role requiring someone who can define and own test strategy, manage delivery risk, lead teams, and operate as an escalation point for testing across the programme.

What we’re looking for

• Proven experience operating as a Senior or Programme-level Test Manager on large, complex programmes
• Strong experience delivering testing across multi-project, multi-supplier environments
• Demonstrable expertise in test strategy, planning, estimation and execution
• Experience managing delivery risk, governance and escalation at programme level
• Strong people management and leadership capability
• Excellent communication and presentation skills, with the ability to influence at all levels
• Strong business awareness and understanding of organisational delivery drivers
• Experience driving continuous improvement and adopting modern testing practices
• Eligibility for Security Check (SC) clearance

Desirable experience

• Test automation strategy and tooling
• Performance and non-functional testing
• Coaching teams through testing maturity and transformation

As Programme Test Manager, you’ll be accountable for the successful delivery of testing across a portfolio of projects. You’ll work closely with programme and project leadership to plan, prioritise and govern testing activity, ensuring quality outcomes are delivered at pace.

You’ll also play a key role in shaping testing capability, contributing to organisational standards and supporting the development of people, processes and best practice.

What you’ll be doing:

• Defining and owning test strategies across multiple projects within the programme
• Planning and driving testing activities across all stages of system, service and product development
• Working with project managers to plan, prioritise and schedule test activity and milestones
• Estimating testing effort, securing appropriate budget and managing resources effectively
• Providing authoritative guidance on test planning, execution, tooling and automation approaches
• Adopting and adapting appropriate testing methods, tools and techniques to solve delivery challenges
• Measuring and monitoring adherence to testing standards and quality frameworks
• Assessing delivery risks and implementing effective mitigation strategies
• Acting as the escalation point of contact for testing issues at project and programme level
• Managing and resolving issues, risks and dependencies across teams and suppliers

• Driving continuous improvement across testing processes, tools and governance
• Contributing to the development of organisational policies, standards and testing guidelines

Join Capita – Where Innovation Meets Opportunity 

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com 

What's in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career 

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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