Aviation Team Leader

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Job Description:

We're currently recruiting for a Team Leader who will be responsible for managing a team delivering high quality training with a commitment to providing an outstanding learner experience and ensuring delivery meets quality and outcome targets and KPIs.

Responsibilities

• Provide line management to educators, and co-ordinate training delivery and training operations for designated training area and manage allocated contractual obligations.

• Work collaboratively with other managers and the learning and development team to ensure that educators are Suitably Qualified and Experienced to deliver the required training and support the delivery of appropriate initial, and continuing, professional development.

• Supports and advises on the piloting and implementation of modernised training courses

• Play a key role in training delivery within area of expertise and contribute to course modernisations and curriculum development.

• Contributes to the delivery and cascade of culture change, modelling attitudes and behaviours and promoting new ways of working within own team.

• Accountable for Key Performance Indicators and Service Level Agreements associated with the delivery of training and assessment of learning with training area of responsibility.

• Use data, information and insight on performance (including InVal and ExVal and third-party sources) to drive continuous improvement and learning.

• Contribute to establishing and implementing consistent and harmonised systems, processes and approaches to training delivery and identify good/best practice and use this to inform and direct quality and improvement activities.

About You

• Demonstrable knowledge and experience in relevant technical field.

• Teaching and Assessor/Auditor qualifications relevant to role

• Experience of leading and managing a training delivery team, and ability to coach and mentor to support performance and development in role.

• Ability to develop and build collaborative and effective working relationships with internal and external stakeholders.

• Results oriented with ability to support quality and deliver improvements across learning programmes

• Demonstrable knowledge and experience to respond to learners needs; professionally as a technical subject matter expert and educationally as a learning practitioner

• Ability to manage a high demand workload and prioritise effectively in time-bound situations.

About Fire Service College:

The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with SFJ Awards, Highfields, Institution for Fire Engineers, FireQual, Lantra, JOIFF and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe.

Our Vision is for Capita Fire Service College to be a strategic learning partner for our clients. This will allow us to improve our clients’ organisational capability and jointly deliver better business outcomes for them. In order to achieve this, we need to simplify, be truly client focused about our clients and invest in our learning capability.

What’s in it for you?

• Offering a salary of up to £45,000 depending on skills & experience

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Subsidised canteen, bar and gym facilities onsite (free membership)

• Free accommodation during the working week if required

• Free parking onsite

• Better work life balance

• Opportunity to gain further qualifications and upskill

• You will work at a world-renowned further education training college

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍ Fearless innovation​✅ Achieve together​ Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

AI & Fair Recruitment at Capita
At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.

How We Use AI in Our Hiring Process
To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you.

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